Executive Assistant Professional Image Building

16 Jan '20, thursday

1:30 PM - 5:30 PM

Venue: Tap-DC - State of the art Learning Hub

I-18, 3rd Floor, DLF Industrial Area, Phase-1, Sector - 32, Faridabad (Just Behind NHPC Metro Station)

WWW.TAPDC.IN, CONTACT@TAPDC.IN, 9910112999

What are the Top requirements from an Office/ Executive Assistant?

  • Ability to work well under limited supervision
  • Ability to organize a daily workload by priorities.
  • Must be able to meet deadlines in a fast-paced quickly changing environment.
  • A proactive approach to problem-solving with strong decision-making skills.
  • Professional level verbal and written communications skills.

With all that needs to be done in a single day, Executive Assistants ensure that executives have the time and bandwidth to do what only they can do, and delegate the rest appropriately. Tap-DC has created just the right program for your team.

Nominate Administrative/Management/Executive, Secretaries, Personal Assistants, Office Assistants, etc.

The training program will provide necessary learning aids on the following skill sets:

  • To maintain polite and professional communication.
  • Greeting visitors and deciding if they should be able to meet with executives.
  • Answering phones and routing calls to the correct person or taking messages.
  • Helping prepare for meetings - Meeting invite, Preparing Minutes of the meeting, Follow-up
  • Coordinating events as necessary; Meeting Deadlines
  • Creating, maintaining, and entering information into databases.
  • Reading & Writing Emails.
  • Helping organize and maintain office common areas.
  • Proactive approach to problem-solving with strong decision-making skills.
  • Anticipate the needs of others in order to ensure their seamless and positive experience.
  • Organizing travel by booking accommodations and reservations needs as required.

In total, there are nine core competencies that every Executive Assistant must be good at, mentioned below. In this training program, the participants will be equipped with the knowledge & expectations from EAs around these competencies:

Adaptive Skills

  • Is flexible to changes and adjusts accordingly.
  • Has a positive attitude towards work, irrespective of the nature of work.
  • Can manage and prioritize many conflicting priorities in a composed manner

Organizational Skills

  • Knows how to best utilize the time.
  • Knows how to distribute time as per the tasks at hand.
  • Knows how to utilize office space and organize paperwork.

Task Management Skills

  • Anticipating needs and addressing them.
  • Ensure completion of crucial projects within the time frame.
  • Balances many priorities and designs a suitable workflow.
  • Being able to foresee problems and taking pre-emptive actions.

Communication Skills

  • Listens and actively works to improve those skills.
  • Writes well-rounded sentences in a professional language without errors.
  • Speaks confidently and sends clear messages that are easily understood.
  • Knows how to employ oral and written skills to convey a positive message.

Client Service Skills

  • Responds to queries in a timely and professional demeanor.
  • Interacts in a formal and professional way with clients and colleagues.

Team Player Skills

  • Likes to be counted upon as a competent team member.
  • Gives importance to group goals and participates accordingly.
  • Is willing to be a back-up support for others

Judgment Skills

  • Exhibits sound decision making and fair judgment skills.
  • Refers issues to the appropriate authority when necessary.
  • Works effectively independent of constant supervision

PROGRAM FEES - AN INVESTMENT FOR YOUR GROWTH

  • All half Day training programs are charged at 1000/- (Including 18% GST) and Full Day training programs are charged 2000/- (Including 18% GST)
  • Training Manual, Certificate of Training Completion, Stationery is included.
  • High Tea will be served in half day programs & Morning/Evening High Tea & Lunch will be served in all full day training programs.

GLIMPSES OF OUR TRAINING PROGRAMS

VENUE

ADDRESS:

I-18, 3RD FLOOR,

DLF INDUSTRIAL AREA,

PHASE-1, SECTOR - 32,

FARIDABAD - 121002

(4 mins walking distance from NHPC Metro Station)