Transportation

types of transportation 

• Individual receives driver's license 

• Family transporting individual 

• Transportation provided by the waiver 

• Uber/Lyft 

• Private pay transportation 

• Metro

• ACCESS 

drivers test evaluation 

These evaluations can be done by occupational therapists to see if an individual can drive safely. Links to two different sites available.  Please contact for further questions. 

Uber/Lyft 

• Uber and Lyft are the modern day taxi. 

• Many individuals with disabilities are starting to use Uber or Lyft for rides when family members are not able to take them places or when a ride falls through.

• How it works:

  • Download the app

  • Input a debit or credit card (no tipping or cash involved)

  • The individual simply needs to open the app, type in a destination and then they are notified of what driver will be picking them up. The notification includes:

    • A picture of the driver

    • Rating of the driver

    • Make, model, and color of vehicle

    • License plate number

The app tracks where the driver takes the individual. This can give peace and mind to families that are concerned about safety.+

metro and travel training 

• Fare Deal

  • Many individuals with disabilities are eligible for a Fare Deal card to ride Metro. This means they pay half-price for each Metro trip. 

  • Eligible participants include ACCESS card holders, riders with disabilities and medicare card holders

Travel training is free, personalized, one-on-one instruction for Access customers who want to learn to ride Metro buses

• Using Metro instead of Access is a convenient, less expensive way to travel.

• For more information, or call 513-632-7587.

access

• ACCESS is a shared-ride public transportation service, providing origin-to-destination transportation in small buses for people whose disabilities prevent them from riding Metro buses. 

• To use ACCESS you must first apply and be approved (process can take up to 3 weeks)

• ACCESS ' service area and hours of operation are based on regular Metro service.

• ACCESS service is limited to operation within 3/4 of a mile of regular (non-express) Metro service and within the hours of regular (non-express) Metro service.

• For questions regarding Access policies, please call the Access information line at 513-632-7590.