Stanford Travel/Study sends a representative along with each tour to assist with the details, leaving you free to enjoy your trip. Your Stanford tour manager for this trip is Elizabeth Jones, and she is your best point of contact while you are on the program.  Elizabeth has over 30 years of experience in educational travel, including 18 years as Travel/Study's deputy director, before becoming the director in March of 2022.  She has led over 30 trips to destinations all over the world and looks forward to fulfilling a lifelong dream of experiencing the Aurora Borealis. Although she has a degree from Trinity College in Hartford, CT, her Stanford roots run deep as the daughter of two alums and having grown up on campus.  She currently resides in Mountain View with her husband and two teenage daughters. Elizabeth is looking forward to spending time with you in the Arctic!

Internet

Most of our hotels have WiFi internet in the rooms and a business center. Rates and connection speed will vary.

Cell Phones

Contact your cell phone provider to find out how you can use your cell phone abroad. Charges will vary depending on the destination and your existing plan. Please note that many U.S. cell phone plans do not include international roaming, and charges can be quite high.

On-trip Assistance from Crisis24

Crisis 24 is our emergency assistance provider through our included insurance. They can provide advice and assistance before, during, and after your travels. We recommend you call them pre-trip if you’d like to discuss any specific health concerns in regards to your trip location.

In the event of an emergency (or if you need assistance) on the trip, your tour manager will do their best to assist, but here is the contact information for the 24-hour emergency line from Crisis24:

• Phone number: +1-443-716-2305

• When calling or emailing, mention you are with the Stanford Travel/Study Group.

You can call Crisis24 for advice on whether you need medical attention, making an appointment, seeking care, etc. Crisis24 is also the assistance provider for any major emergencies, such as medical or security evacuations. In order for the Zurich included emergency medical coverage to be applied, Crisis24 must be contacted first for any evacuations or repatriations.

Prior to Departure