While Traveling

Staffing on the Road

• Stanford Tour Manager: Nancy Kraemer  + 1 (650) 521-2893 - Text or call starting on September 3

  • Nancy joined Stanford Travel/Study in 2012 after 10 years working for an adventure travel tour operator that specialized in family tours. She fell in love with travel after a trip to Italy with her high school Latin class – so much so that she spent her first semester of college abroad, in Nantes, France. Other travels have taken her to Africa, Asia, Australia, Central and South America, Cuba, and elsewhere in Europe. Nancy grew up in Chicago and has lived on both the East and West Coasts. She returned to Chicago a few years ago after 7 years in the Bay Area and spends her spare time answering her 7-year-old’s many questions and exploring the city with her family. Please let Nancy know if at any time during the trip she can be of assistance to you.

• Distant Horizons Representative: Allan Siegelbaum and Janet Moore 

• Mexico City Guide: Rodrigo Salas

• Oaxaca Guide: Balam Ruiz

Internet

All of our have internet connections in the rooms and a business center. Rates and connection speed will vary.

Cell Phones

Contact your cell phone provider to find out how you can use your cell phone abroad. Charges will vary depending on the destination and your existing plan. Please note that many U.S. cell phone plans do not include international roaming, and charges can be quite high.

On-trip Assistance from Crisis24

Crisis 24 is our emergency assistance provider through our included insurance. They can provide advice and assistance before, during, and after your travels. We recommend you call them pre-trip if you’d like to discuss any specific health concerns in regards to your trip location.

In the event of an emergency (or if you need assistance) on the trip, your tour manager will do their best to assist, but here is the contact information for the 24-hour emergency line from Crisis24:

• Phone number: +1-443-716-2305

  • When calling or emailing, mention you are with the Stanford Travel/Study Group.

You can call Crisis24 for advice on whether you need medical attention, making an appointment, seeking care, etc. Crisis24 is also the assistance provider for any major emergencies, such as medical or security evacuations. In order for the Zurich included emergency medical coverage to be applied, Crisis24 must be contacted first for any evacuations or repatriations.