Embedded Files
Wi-Fi and Technology Access
Old Building Remotes:
Q: Where do you want them? Do you want to use end-of-year checkout procedures?
A: Teachers should place the old building remotes on the table so that the IT department can easily collect them.
Distribution of Tech Remotes:
Q: How will remotes for Apple TV, projectors, and rooms with TVs and other tech be distributed?
A: The IT department will place the remote for the projector and the mounted TV in their respective rooms. Teachers and staff who use the room are responsible for ensuring that the remotes remain in the room and are not lost or mixed up with remotes from other rooms.
Wi-Fi SSIDs and Credentials:
Q: What are the new Wi-Fi SSIDs for the Middle School and STEAM Design Center? Do we use the same username and password as before?
A: Please refer to the Wi-Fi Access Instructions page for details.
Reporting Tech Issues:
Q: How can we report any tech issues? What is the link to the Helpdesk Ticket System?
A: To report any tech issues, please log a helpdesk ticket using our Helpdesk Ticket System. You can access the system by visiting osticket.ssis.edu.vn.
Classroom Equipment and Management
Projector Screens:
Q: How are projector screens operated in rooms with retractable screens?
A: In rooms with retractable screens, a separate remote is provided specifically for controlling the screen.
Clocks Management:
Q: Are all clocks in the rooms and digital clocks in the hallway showing the correct time?
A: Yes, all clocks in the new building are network-connected and display the correct time.
Printer Locations and Installation:
Q: Where are the new printers located in the Middle School? How can they be installed? What are the names of the new printers?
Q: Is Thor still the color printer in specific locations?
A: The updated list of printer names and their respective locations can be found on the Printer Setup page. Thor remains the color printer. Please note that all new black & white printers are labeled as Thanos.
Room Maintenance
Utility Management:
Q: Do we need to turn off thermostats, projectors, Apple TVs, and air filters each night or when leaving a room?
A: While it's not necessary to turn off thermostats and Apple TVs, we kindly ask that teachers and staff turn off projectors after use to conserve energy. As for air filters, they can remain on unless maintenance or specific instructions dictate otherwise.
File Management
Data Transfer:
Q: How to save and move my files from my shared drive to my personal non-SSIS Google drive?
A: For detailed guidance, please refer to the Google Takeout Guide page.
CCTV in Classrooms
CCTV:
Q: Why are CCTV cameras installed in certain classrooms?
A: CCTV cameras are only placed in classrooms or teaching spaces that are identified as high-risk (e.g., for safety/security reasons) or high-value (e.g., containing expensive equipment). Their purpose is to:
Protect school property from theft or damage.
Enhance safety for students and staff.
Deter misconduct or unauthorized access.
Q: Are the cameras actively monitored?
A: No. The cameras are not used for routine monitoring of teaching activities. Footage is only reviewed:
In response to a reported incident (e.g., theft, vandalism, or safety concern).
As part of a formal investigation.
Email Signature
Updated SSIS Address (Tan Phong → Tan Hung Ward):
Q: Why do some email signatures still say "Tan Phong Ward"?
A:
Why has the ward name in SSIS’s address changed?
In July 2025, the Ho Chi Minh City government merged several wards (phường) in District 7 to streamline administration. As part of this change:
Tan Phong Ward (where SSIS was previously located) was combined with neighboring areas to form the new Tan Hung Ward.
What does this mean for SSIS’s official address?
Our legal address has been updated to reflect the new ward name.
The street name and district (Nguyen Duc Canh St., District 7) remain the same.
New official address:
78 Nguyen Duc Canh St., Tan Hung Ward, District 7, HCMC
Why do some email signatures still say "Tan Phong Ward"?
Default signatures (created after July 2025) automatically show "Tan Hung."
Custom signatures made before the change were not updated automatically—staff may need to edit theirs manually.
Will this affect mail/deliveries?
No! Postal services and maps have been updated, so both the old and new ward names will work temporarily. However, please use Tan Hung Ward for official documents.
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