Changing Ideas about Secretaries

In the past, a secretary was chosen by the king, emperor, or another significant member of society to do their daily tasks. However, a secretary's duties were restricted to letter writing, doing sensitive tasks, and offering guidance as needed.

Due to the growth of the company, the secretary is now expected to carry out a variety of tasks and responsibilities. The secretary must:

• Have expertise in the documentation of financial reports and statements;

• Have professional abilities;

• Maintain public relations;

• Have expertise in the numerous legal acts and provisions that are relevant to the company organisation, etc.

The following factors have contributed to changes in the secretary concept:

1. Financial Aspects:- Every company works really hard to maximise revenues. Financial transactions have increased as a result of this. It is necessary for the business organisation to create financial statements and reports. A secretary with experience documenting financial transactions is needed for this.

2. Legal Provisions:- Every business entity must abide by all the laws and regulations of the Act under which it was registered. As a result, the business organisation need a secretary who is knowledgeable about the relevant Act and other Acts in order to verify that their requirements are followed.

3. Custodian of Secret Information:- The industrial revolution and manufacturing in response to demand have significantly boosted corporate size. The secretary must have both professional abilities and in-depth business understanding in order to handle significant commercial operations.

4. Public Relations:- Every organization's primary goal is to maximise revenues, which may be attained through building relationships with the public. In this situation, the secretary aids in maintaining public relations and fostering a positive perception of the company among the general public through prompt correspondence (such as letters, phone calls, e-mails, etc.)

5. Technical Aspect:- It has been observed that the corporate world of today is characterised by constant innovation and quick change. To create items in huge quantities, cutting-edge equipment, tools, and techniques are employed. As a result, in order to improve organisational efficiency, the secretary must be knowledgeable about current production processes, operational strategies, office automation, labour-saving technologies, etc.

6. Government Policies:- The organization's Secretary is regarded as its Chief Executive Officer. He is occasionally needed to carry out and apply the policies laid down by the Central and/or State Governments.