💡 Applied Learning in Administration & IT

Through practical, hands-on activities, pupils learn how to:

• Use Microsoft Word to create professional business documents.

• Use Microsoft Excel to organise, calculate, and present data.

• Use Microsoft PowerPoint to design and deliver engaging business presentations.

• Use Microsoft Outlook to communicate effectively by email and manage tasks.

• Use Microsoft Access to design databases, run queries and produce reports — introduced in S3 (not covered in S1–S2).

• Develop good practice in file management, accuracy, and time management.
  
  

💼 Practical and Theory-Based Learning

Alongside practical IT work, pupils study the theory of administration in the workplace, learning about:

• The roles, duties, and qualities of an effective administrator

• Customer service — its features, benefits, and the impact of poor service

• Health and safety — key legislation 

• Security of people, property, and information

• Electronic communication and professional use of email

• The importance of file management, corporate image, and reliable information sources

This combination of theory and hands-on tasks helps pupils understand how effective administration supports business success, safety, and professionalism.

💼 Assignment:

• Midway through the course, pupils complete an assignment that brings together these skills in a realistic business scenario. 

• This allows pupils to demonstrate effective use of IT for planning, communication, and information management — reflecting the skills for learning, life and work promoted by Curriculum for Excellence.

This course provides an excellent foundation for progressing to National 4 or 5 Administration & IT, while equipping pupils with essential digital and organisational skills for everyday life.