Administrative Practices
The purpose of this Unit is to introduce theory of administration in the workplace. It will cover employee’s responsibilities of security, health and safety, features of good customer care, and what is required of administrators.
IT Solutions for Administrators
The purpose of this Unit is to develop straightforward digital literacy skills to organise and process information. Learners will use word processing, spreadsheets and databases to create and edit business documents.
Communication in Administration
The purpose of this Unit is to enable learners to develop straightforward digital literacy skills to gather and share information with others.
Added Value Unit: Administration and IT Assignment
The purpose of this Unit is to use the knowledge, understanding and straightforward digital literacy skills developed in the other three Units. Learners will complete practical tasks to organise and support an event.
To achieve the National 4 Administration and IT Course, learners must pass all of the required Units, including the Added Value Unit. The required Units are shown in the ‘Course outline’ section. National 4 Courses are not graded.