The Course develops successful learners who achieve through participating in engaging, motivating and relevant learning experiences in real-life administration contexts; and confident individuals who derive satisfaction from engaging in practical activities relevant to the world of work and from having their achievements and skills recognised.

The course helps candidates to develop administrative and IT skills, and an understanding of related theory, enabling them to effectively contribute to and support organisations. 

This course provides candidates with experience of senior administration tasks and engaging practical activities relevant to the world of work. It encourages candidates to organise their work effectively, be aware of current legislation and the importance of customer care.