Increasing Awareness of Geisel Student Accessibility Services Policies and Procedures to Students, Faculty, and Staff

This artifact is a poster developed during a quality improvement training at the Geisel School of Medicine. It was chosen to demonstrate scholarly research and the process involved in research and information collection to develop the improvement plan. This artifact satisfies standard 6.4, “Use the results of the measurement for corrective actions, celebration, and continuous improvement” and 7.1, “Commit resources to maintain the solution and the intended results” (International Society for Performance Improvement, 2017. The quality improvement project taught me vital information for improvement and how to apply analytical techniques to a problem. The timing of the Geisel Improvement Academy program lined up well with the needs assessment course taken for the MS degree, which allowed direct application and connection from schoolwork to my job. For improvement, I would continue with the development suggested int he conclusions and next steps section since more evaluative work needs to be done to fulfill the quality improvement project. Additionally, I would select a different topic using a fishbone diagram to analyze problems, could alert us to the most pressing projects to address.