Embedded Files
Useful Resources
BPL E-Resources (200001565595-6)
Staff: PC PP MC J PS RA MA RH V F BF
To-Do List:
Training: overview and updates, 4/08
Trainng: Webinar of QuestionPoint, 6/08
Train PS, 7/08
Experimenting Qwidget, 4/08 - 9/08
Implementing Qwidget, 9/23/08
Train staff with BPL databases,
“Introducing Qwidget, the QuestionPoint widget” QuestionPoint Blog. 8 January 2008.
"Qwidget combines the power of QuestionPoint's reference management system with the simplicity of a widget. On the librarian side, the interface is the same as it is today, with all the tools you need to collaboratively handle chat patrons, review and refer session transcripts, and obtain reports and statistics on chat activity. On the patron side, you will be able to provide access to your chat service via a widget, which will connect to your QuestionPoint account.
Here's how it works:
When you deploy Qwidget on your library web site, your users will enter your service through the widget interface. On the librarian side, they will appear in the chat monitor inside QuestionPoint. This allows multiple librarians to use your existing QuestionPoint account to handle users that come in via the widget, along with all other patrons arriving via the web-based chat and email forms in use today. The same collaborative and administrative tools would be available as well."
Examples of Ask a Librarian service:
MassAnswers working group charge:
To propose a cost-effective, dependable and easily managed model for statewide online reference chat. The Committee will
work on a plan for the future of MassAnswers that addresses its sustainability and future growth;
evaluate models presented to the MassAswers group;
develop staff and budget needs for each of these models;
present a buy in proposal for potential service providers.
Draft July 15, 2008
Page updated
Google Sites
Report abuse