Web 2.0: Where Are We Now?
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George E. Bello Center for Information & Technology
1150 Douglas Pike
Smithfield, RI 02917
Keynote: Can't Get There from Here: Achieving Organization 2.0
Meredith Farkas, Norwich University
- There has been a lot of buzz about Web 2.0 over the past few years and many libraries have devoted significant staff time towards implementing 2.0 technologies. One look at the number of abandoned library blogs, wikis and MySpace profiles tells us that successful implementation of Web 2.0 technologies requires more than simply installing software. Most libraries are not currently structured to successfully embrace Web 2.0, which requires rapid user-centered change, experimentation and radical trust. Farkas will discuss what organizations need to do to position themselves to take advantage of the 2.0 technologies out there in ways that will ensure successful implementation. Practical tips will be offered, illustrated with examples from libraries that are already on the road to 2.0 through their innovative practices and services.
Biography:
Meredith Farkas is the Head of Instructional Initiatives at Norwich University in Northfield, VT. She is also an adjunct faculty member at San Jose State University's School of Library and Information Science. Meredith is the author of the book Social Software in Libraries: Building Collaboration, Communication and Community Online (Information Today, 2007) and writes the monthly column "Technology in Practice" for American Libraries. She is also the author of the blog Information Wants to Be Free and is the creator of Library Success: A Best Practices Wiki as well as a number of national conference wikis. In March 2006, she was named a Mover and Shaker by Library Journal for her innovative use of technology to benefit the profession.
Tisch Library 2.0: Leveraging Web 2.0 and GIS
Thom Cox, Lead Web Developer, Tisch Library, Tufts University
- August 25th sees the launch of a new website for Tufts University’s Tisch library. More than a cosmetic facelift, the new site has been totally rebuilt to better reflect the role the library has come to serve for our students – an essential component of their academic workflow. Thom will discuss the role Web 2.0 technologies are playing in helping Tisch reach this goal including:
• New instructional Podcasts made with Adobe Captivate
• The new leisure reading blog
• RSS feeds for New Acquistions, News, Featured Resources, etc.
• “blogifying” the News, Events & Exhibits page
• New image and content rotators
Thom will also speak about an exciting new technology project at Tisch: the use of GIS technology to create a spatial information manager for the library. Called ‘L-SIMS’, this new system is a database of geo-encoded uniquely identified objects - floors, rooms, stacks, computers, wireless access points, fire extinguishers, etc., that can be queried and used to generate high quality maps for a variety of purposes.
Biography:
Thom Cox is a project manager, web developer, and instructor with over 14 years experience in university and corporate settings. In his role as Technical Project Manager for Tisch library at Tufts University, Thom leads web design and application development efforts, chairs multiple teams, and delivers instruction on a variety of topics. Thom was happy to take part in last year’s NELINET IT conference and will also be presenting at HighEdWeb and Internet Librarian later this year.
Being 2.0: Professional Development in a Changing Library World
Ken Liss, Senior Reference Librarian at Boston College
- Library 2.0 is not just about changing interactions with students and faculty. It’s about transforming the way we work, about new ways of connecting: with students and faculty, yes, but also with one another and with colleagues at other institutions and organizations. It’s not easy being 2.0. Tools, techniques, and ideas continue to emerge and evolve, requiring constant learning and re-learning. The latest innovation could just as easily turn out to be The-Flavor-of–the-Month as The-Next-Big-Thing. It’s hard to keep track of it all when there’s concrete work to be done. Liss will describe the results of a summer research leave focused on developing 2.0 learning activities for library staff. He’ll talk about staff understanding and use of 2.0 tools and technologies, about 2.0 learning at academic libraries, and about programs and activities to help staff learn about Library 2.0 by using Library 2.0, leaving them better equipped to move forward in the services they provide their communities.
Biography:
Ken Liss is Senior Reference Librarian at Boston College in Chestnut Hill, MA. He serves as liaison to the Communication Studies department, offering research help in the classroom, in individual consultations, via online course guides, Meebo chats, and any way he can connect with students. Liss is also coordinator of LibGuides @ BC and presented on BC’s LibGuides project at the 2007 NELINET IT Conference. A librarian since 1992, he has led the development of new information and communication products and processes at BC and in previous positions at the Harvard Business School, the Kirstein Business Branch of the Boston Public Library, and Associated Grant Makers’ Resource Center for Philanthropy.
Practical Examples: How Blogger, Del.icio.us and other Web 2.0 Tools Have Enhanced Management, Support and Delivery of Reference Services in a Public Library
Pingsheng Chen, Electronic Reference Supervisor, Worcester Public Library
- Among various Web 2.0 technologies, blogs and tags are not only easy to use, but can be used as versatile and powerful problem solvers and projects and content management tools. Ping will share her discoveries and experiences using these tools to enhance managing e-resources, updating web resources, improving communication, sharing knowledge, and promoting collections and resources. Practical examples and tips for using Blogger.com, del.icio.us and other tools will be covered.
Biography:
Pingsheng Chen is Electronic Reference Supervisor at Worcester Public Library in Worcester, Massachusetts. She manages electronic resources and distance reference, including QuestionPoint chat reference, Email reference, and telephone reference services. Previously she was webmaster and reference librarian at Worcester Public beginning in 1994. She manages multiple blogs and uses Web 2.0 applications to innovate services. She teaches the use of these tools as well.