Data-Driven Optimization

2. He G, Yang D, Zhang W (2026) Post-Experiment Decisions: Predict, Adjust, Then Rollout and Optimize. Accepted by MSOM 2026 SIG Day; under revision for resubmission.

1. Zhang W (2026) Dynamic Server Assignment with Learned Marginal Delay Externalities. Work in progress.

Sustainability and Government Policies

4. Zhang W (2026) The Post-Pandemic Cap Dilemma: Service Quality versus Restaurant Participation on Food Delivery Platforms. Work in progress.

3. Zhang W, Yao J, Ou Y (2026) Food Delivery with Minimum Spend Discounts: Regulation Strategies That Balance Food Waste, Welfare, and Profits. （外卖食物浪费的治理思路：禁止"满减"还是另有他法？）Under review. 

2. Zhang W, Yu H (2023) People-Centric Regulations on Food Delivery Platforms: Improvements or Impairments? Invited for resubmission.

1. Zhang W, Dou Y (2021) Coping with Spatial Mismatch: Subsidy Design for Electric Vehicle and Charging Markets. Manufacturing & Service Operations Management 24(3):1261-1885. [DOI]

Managing Human Agents

4. He G, Zhang W, Jasin S (2026) Designing Causal Experiments in Multiunit Enterprises with a Small Sample and Strategic Agents. Accepted by MSOM 2025 SIG Day; under review.

3. Zhang W, Zhao HH (2026) Social Comparison as An Incentive Instrument for Collaborative Workers in the Age of AI. Working paper.

2. Zhao HH, Deng H, Chen R, Parker SK, Zhang W (2022) Fast or Slow: How Temporal Work Design Shapes the Experienced Passage of Time and Job Performance. Academy of Management Journal 65(6):2014-2033. [DOI]

1. Zhang W, Zhao HH, Shen H (2019) Friend-Driven Coordination among Garment Line Workers. Invited for resubmission.

Technology Sourcing, Adoption, & Supply Chains

5. Zhang W, Wang J, Ahmadi R, Dasu S (2021) Timing the Price Agreement in High-Tech Component Procurement. Production & Operations Management 30(11):4105-4120. [DOI]

4. Zhang W, Lee H-H (2021) Investment Strategies for Sourcing a New Technology in the Presence of a Mature Technology. Management Science 68(6):3975-4753. [DOI]

3. Zhang W, Dasu S, Ahmadi R (2020) Managing New Component Adoption in High-Tech Supply Chains. Invited for resubmission.

2. Zhang W, Dasu S, Ahmadi R (2017) Higher Prices for Larger Quantities? Non-Monotonic Price-Quantity Relations in B2B Markets. Management Science 63(7):2108-2126. [Supplementary][DOI]

1. Zhang W, Zhou D, Liu L (2014) Contracts for Changing Times: Sourcing with Raw Material Price Volatility and Information Asymmetry. Manufacturing & Service Operations Management 16(1):113-148. [Supplementary][DOI]

Online/Offline Retail Operations

3. Zhang W, Rajaram K (2017) Managing Limited Retail Space for Basic Products: Space Sharing vs. Space Dedication. European Journal of Operational Research 263(3):768-781. [DOI]

2. Zhang W, Liu L (2010) Selling Extended After-Sales Service Warranty: the Impact on Channel Cooperation and Consumer Surplus. Proceedings of the 7th IEEE ICSSSM, Tokyo, Japan. [DOI]

1. Zhang W, Liu L (2009) Contracting for Outsourced After-Sales Services in Chinese Consumer Market. Proceedings of the 20th Annual Conference of the POM Society, Orlando/FL, USA.