Omni-Channel Contextual Sequencing

The scenario,

• A large e-commerce company, Bamayon had seen great results with its last interaction strategy – so they want to build on that momentum

• They now wish to include the mobile channel to enable a truly Omni-channel user experience.

• Customers who navigate from mobile to desktop will receive special offers which recognises the customers multi-channel behaviour

• Bamayon also want to encourage greater use of the mobile channel

Running the Scenario,

• Navigate in here, and select LOGIN

• When executing the journey select a predefined user - ranging from user1 to user5 and log in with the same , but unique, password of your choice.

  • There are no checks for duplicate user/password combination, so try to select an original password

• On the Mobile channel, the Demo will only work correctly on IOS Safari and Android Internet