Warranty Details

Warranty Statement

5-Year Labour Warranty (with mount purchase)

We provide a 5-year labour warranty on TV installations when the mount is purchased through us.

If an issue arises due to the original installation, we will fix it at no labour cost, regardless of time required.

• First 90 days: No charge

• After 90 days: Repairs remain free; a $75 trip fee applies for on-site visits

This warranty applies to original installation-related issues only.

Mount Warranty Enhancement

Mounts purchased from us include an extended warranty of up to 5 years (including the manufacturer’s original warranty).

If a manufacturing defect occurs:

• We will assist with the manufacturer’s warranty process at no charge

• A $75 trip fee applies per visit for removal/reinstallation

• If the manufacturer warranty has expired but you are within our extended coverage period, we will provide a replacement mount of similar value or features (installation cost not included)

Manufacturer warranty terms and conditions may vary and will take precedence where applicable.

1-Year Labour Warranty (customer-supplied mounts)

Installations using customer-provided mounts include a 1-year labour warranty.

What’s Covered

Installation-Related Issues

Any issue resulting from the original installation will be corrected, provided there has been no tampering, modification, removal, or reinstallation of the mount.

This does not cover issues arising from new devices, changes to equipment, environmental factors, or conditions unrelated to the original installation.

This warranty applies to original installation-related issues only.

If the issue is unrelated to the original installation, we will advise you of any applicable service charges before proceeding. 

Mount Manufacturing Defects

For mounts purchased through us, we will support the warranty claim process with the manufacturer and handle removal/reinstallation as required.

Our Commitment

We stand behind the quality of our workmanship and the products we provide. Our goal is to ensure the safety, reliability, and longevity of your installation.

For any warranty-related inquiries or service requests, please contact us.

Note: Please refer to the manufacturer’s warranty documentation for full product-specific details.