the white background of the cursor

Old SketchUp forum thread, troubleshooting this now rare issue.

excell

4/16/09

there is a white background for any of the tool icon, when you select the tool and try to use it in the sketchup. sometimes, the white background blocked the elements which i want to work on. it is kind of ignoring. can i turn it off or have to change any settings (configuration)?

thank you.

Gully Foyle

4/16/09

You didn't state what OS you're using. On a PC, go to Display Properties > Settings (right-click on the desktop or select from the

Control Panel). You will probably find that you have 8-bit (256 colors) or 16-bit (64,000 colors) selected. Change that to 24-bit or

32-bit (True color/millions of colors).

-Gully

catamountain

4/16/09

As the display color setting is OK, then the next thing to look at is the graphics driver. Try updating the driver.

excell

4/16/09

thank you, Gully.

my setting is 32 bit already. by the way, i am using sketchup 6.

jeanne-elise

5/4/09

HI Gully,

I am having the same problem, white box instead of curser, except I am

using a mac. Any ideas?

Thanks Jeanne