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Post date: 02-Aug-2016 17:42:58
Unfortunately it seems that residents in Sigingstone won't be able to order a Fibre broadband service at the end of this Summer (as stated in the last update - July 2016).
For currently unknown reasons the FTTP deployment completion date for Sigingstone has been pushed back to November 2016. This provisional date could still get pushed back again.
This means that it's unlikely that the FTTP broadband infrastructure in the village will be ready for service (i.e you can order a fibre broadband service from a Communication Provider) till approx. after New Year at the earliest.
For complaints, you can email the Welsh Government team at nextgenerationbroadb@wales.gsi.gov.uk or raise this up with your AM or MP.
Please also be aware that due to changes in how Superfast Cymru communicates with the public, that the BT Group based team no longer handles individual enquires and that the Superfast Cymru email address and website has been superseded. These are now being handled by a team within the Welsh Government.
If you have any queries, please don't hesitate to contact me via the contact page (select "Sigingstone Webmaster").