In the event of an emergency: If someone is injured, there is a fire or you believe a crime is taking place on the property where you reside, call 911 for assistance.

If there is a water leak from a toilet or under a sink, please turn the water off at the valve under the toilet tank or sink.

If your water heater is leaking, turn power off to the water heater at the service panel/breaker box. Turn the water to the tank off by turning the water supply valve located on top of the water heater, clockwise until it stops. Do not turn the power back on until repairs have been made. 

Text Management at (704) 665-7368 to report the problem. Please provide your name and telephone number in the text along with key words. For example: water leak; water heater leaking or burst; break in; fire, etc.