Building an effective property management team

Post date: Feb 13, 2018 5:14:15 AM

Any individual can learn how to become a successful property manager. But those who want their business to excel and expand to greater heights should start with first building a solid, effective team.

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Below are a few tips on how to do that:

Start right

There are various roles to fill when creating a property management team, some of which are tenant management, maintenance and repairs, bookkeeping and accounting, and more. The people who should be hired for these positions need to be competent, committed, have strong customer service skills, and can work in a team. Job candidates or applicants should be thoroughly screened to ensure that only the right people are brought into the team.

Set expectations

One of the sources of conflicts in teams is that they do not have a clear grasp of what the team’s vision is and what the members individually bring to the table. So right from the start, team leaders should set expectations for everyone and establish accountability.

Open clear lines of communication

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A team’s success hinges on its ability to work together. Team leaders should then promote an environment of collaboration and collegiality – one where every member can approach one another and work with each other effectively.

Be problem-solving experts

Issues and challenges are inevitable in property management, especially with uncertainties and volatility in the market. Even the extreme weather nowadays causes problems in maintaining properties. Teams should learn how to adapt to developing problem-solving and shared decision-making skills.

Benderson Development employs more than 8,000 employees. Its late founder, Nathan Benderson, believed that a key to success was excellent work ethic and passion for growth. His son and current company president, Randy Benderson continues the legacy his father started. Visit this blog for similar reads.