Resume

SUMMARY OF QUALIFICATIONS

INFORMATION TECHNOLOGY PROFESSIONAL

Network Architect ~ Creative Problem Solver ~ Certified Technologist

Seasoned information technology professional with exceptional management credentials and track record of success in the design, development, implementation and support of large scale, mission critical network solutions. Excellent communication skills with ability to manage projects and people using creativity and technical vision to solve problems and achieve favorable results. Background includes strategic planning, systems integration, and contract negotiation. Highly effective in supervisory role as a mentor, and motivator and as a hands-on contributor.

Broad technology proficiency and management experience includes:

Strategic Planning, Project Management, Budgeting, Network Management, Network Security, Employee Development, WAN/LAN Infrastructure, Cisco Routers/Switches, Microsoft OS/Servers, Citrix Terminal Services, Telecom Switches, VoIP

CAREER ACCOMPLISHMENTS

Arizona Federal Credit Union

- Designed and implemented expanded network architecture including Cisco routers, Windows servers, dynamic network security, and enterprise-wide Citrix Metaframe installation to achieve goal of 99.9% uptime.

- Planned and implemented expanded Network Access Storage (NAS) solution to successfully relieve information bottlenecks, provide additional capacity, improve work flow and staff productivity.

PRC Incorporated

- Received awards from PRC and Army for creative implementation of FDDI network backbone to improve communication between four campus sites while using excess inventoried Cisco routers to significantly reduce financial investment and save tax payer dollars.

- Spearheaded critical network services installations such as e-mail, groupware, core TCP/IP services, domain authentication, file and print services and network security resulting in reduced hardware and software costs and improved quality of service

PROFESSIONAL EXPERIENCE

CENTURYLINK, Phoenix, Arizona, 2006-Present

A leading provider of Internet, TV, and voice services in 37 states.

Pre-Sales Engineer III

- Design network-based solutions for Government, K-12, and higher education customers.

- Present solutions and work with customers to insure that customer needs are properly identified and met.

- Work with vendors to insure that delivery commitments are met.

- Work with installation team to insure that product installation is completed in a timely manner and meets (or exceeds) customers expectations.

ARIZONA FEDERAL CREDIT UNION, Phoenix, Arizona, 1999-2006

Among leading credit unions in the United States with $1.2 billion in assets and 170,000 members.

Director of IT Networking

- Manage network infrastructure to include planning, implementation and support of all WAN/LAN components, servers, desktops, terminal services, and printers.

- Provide direct supervision, mentoring, training and development for staff of system/network administrators and PC technicians and actively participate in the implementation of major projects.

- Negotiated service level agreements with vendors to insure cost reduction, favorable delivery, and quality improvements resulting in 10% cumulative reduction in 2003-2004 budgetary spending.

PRC INCORPORATED, Yuma Proving Ground, Arizona, 1995-1999

A Northrup Grumman company and leading provider of information technology for the public sector

Network Manager

- Supervised network analysts, PC technicians, and help desk with responsibility for network infrastructure planning, expansion, and support.

- Used project management experience to successfully manage multiple mission critical infrastructure improvements to include FDDI network, Novell Netware migration to Windows NT, campus-wide Microsoft Exchange e-mail services installation, and Lotus Notes Groupware implementation.

SIMULA GOVERNMENT PRODUCTS, Phoenix, Arizona, 1987-1995

Contractor specializing in life saving technology in military aviation and land vehicle safety.

Manager, Computer/Telecommunication Systems

- Managed department of six computer and telecommunications specialists and achieved goal of improved performance and credibility.

- Planned and implemented initial phase of major IT infrastructure upgrade budgeted at $1 million dollars to include requirements, vendor selection, installation and internal support of solutions.

- Designed and developed software applications in support of manufacturing to include bill of materials pricing and custom reporting system resulting in accurate cost tracking and improved profitability.

EDUCATION & CERTIFICATIONS

ARIZONA STATE UNIVERSITY, Tempe, Arizona

Computer Science, College of Engineering and Applied Sciences

150 credit hours completed toward degree

Cisco Certified Network Associate (CCNA)

Microsoft Certified Professional (MCP)

NT-Certified Independent Professional (NT-CIP)

Brainbench Cisco Network Design

Brainbench Telecommunication Industry

Brainbench TCP/IP Administration