Setting up MicroSIP on Windows

This applies to users outside the Call Center group only.

Important: This only works on the PE LAN, the LSA LAN in Centurion or if the computer is connected to the PE OpenVPN server. Speak to ICT about getting your computer connected to OpenVPN if required.

We use a MicroSIP portable and an in-house developed registry setup to make MicroSIP the sip: protocol handler in Windows.

Installing and configuring MicroSIP

• 1. Create a folder called \MicroSIP in the root of your C: drive

  2. Navigate to \\RGTSFILESRV\Apps\voip and copy everything there to C:\MicroSIP

  3. Navigate to C:\MicroSIP and double-click RunMicroSIP.bat, this will start Microsip

  4. Click on Menu and then Add Account

  5. Fill in the form as follows:

     1. SIP Server: 192.168.7.27

     2. SIP Proxy: 192.168.7.27:5062

     3. User: your extension number provided by ICT

     4. Domain: 192.168.7.27

     5. Login: your extension number provided by ICT

     6. Password: your password provided by ICT

     7. Display name: your name

     8. Media encryption: Disabled

     9. Transport: UDP

     10. Public address: Auto

     11. Publish presence: Ticked

     12. Stun server: Blank

     13. ICE: Un-ticked

     14. Allow IP Rewrite: Ticked

  6. Click Save, you should see MicroSIP go online

  7. Click Menu and then Settings

  8. Check your Ring/Speaker/Microphone devices

  9. Under Audio Codecs, in the Enabled list, move G.729 8 KHz to the top, GSM 8 kHz to the second position and G.711 u-Law to the third

  10. Click Save

  11. Go to the Dialpad and call *43, this is an Echo Test service that allows you to check your setup and make sure your audio devices are set up correctly

  12. Go back to C:\MicroSIP and double-click the register-microsip.reg file, this will merge the settings to start MicroSIP at login and to make it the handler for sip: links into your Windows registry

Some useful for MicroSIP

Contacts are useful

The contacts list can be very useful indeed, you can even add special codes from the Feature Codes part of the Numbers and Codes page to it. Say you want to be able to forward your VoIP phone (ex 299) to your desk phone (199) when you are at your desk, you would dial *72199 (well, actually *7299199 because we want to be sure the call goes to the old PABX, which has prefix code 99) to turn forwarding on and *73 to turn forwarding off. To make it easier, add two contacts:

(I put the three underscores before the name so these are sorted to the top of the list)

So then to turn forwarding on you just double-click the ___Forward to desk entry and to disable forwarding you double-click the ___Forwarding off entry.

Naturally this is a slightly silly example, since we are planning to eliminate all the old PABX extensions over time.

Click to dial

Speaking of the Numbers and Codes page, you can now click on the numbers on that page to call people instead of putting their extension numbers in. This includes people at LSA Centurion and IDA (see the links at the bottom of the page) and some people at LSP and Bryanston (see the LSP tab).