2004

http://www.usfa.dhs.gov/pdf/efop/efo36782.pdf - 2004 research paper - Updated Dispatch System

http://www.cert-la.com/FireWatch/FireWatch-0405-Emergency-Medical-Services-EMS.pdf - 2004 - historical info on Los Angeles EMS

http://www.iaff.org/hs/evsp/case_studies/case_study_06/LAFD%20Preliminary%20Report.pdf - report on 2004 incident - female firefighter run over by pumper