sCIENTIFIC Articles
[41] Pires, P., & Santos, J. (2026). Literature Review Types in Academic Research. European Journal of Education Studies, 13(1), 115-147. http://dx.doi.org/10.46827/ejes.v13i1.6468
[40] Panesar, A., Sood, R., Kakkar, A., & Santos, J. D. (2026). Understanding Q-Commerce Adoption: The Role of Technological, Social, Marketing Stimuli, and Service Quality on Usage Intention. European Journal of Management Studies, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/EJMS-06-2025-0079 [Scopus indexed when it was published]
[39] Gonçalves, I. O., Santos, L. M., Sousa, B. B., & Santos, J. D. (2026). Mixed Reality and Its Content Developed to Enhance the Tourist Experience. Tourism and Hospitality, 7(1), 16. https://doi.org/10.3390/tourhosp7010016 [Scopus Q2 when it was published]
[38] Pires, P. B., Perestrelo, B. M., & Santos, J. D. (2025). Measuring customer experience in e-retail. Administrative Sciences, 15(11), 434. https://doi.org/10.3390/admsci1511043 [Scopus Q2 when it was published] [JCR Q2 when it was published].
[37] Pires, P. B., Perestrelo, B. M., & Santos, J. D. (2025). Unpacking Customer Experience in Online Shopping: Effects on Satisfaction and Loyalty. Journal of Theoretical and Applied Electronic Commerce Research, 20(3), 245. https://doi.org/10.3390/jtaer20030245 [Scopus Q1 when it was published] [JCR Q2 when it was published].
[36] Silva, P. M., Santos, J. D., Fragata, A., & Remondes, J. (2025). Marketing, Sustainability, and Internationalisation: Strategies and Organisational Performance for Global Competitiveness. International Journal of Marketing, Communication and New Media, Special Issue on International Marketing, May 2025, 1-5. [JCR Q4 when it was published].
[35] Pires, P. B., Sousa, F. O., & Santos, J. D. (2025). Identifying Positioning Axes for Building Brand Equity in Cork Fashion Products. Central European Business Review, 14(1), 19-55. https://doi.org/10.18267/j.cebr.374 [Scopus Q3 when it was published] [JCR Q3 when it was published].
[34] Pereira, A. S. N., Morais, J., Lucas, C., Paulo, J., Santos, J. D, & Almeida, F. (2025). The effects of the change to remote work during the COVID-19 pandemic on Job Security and Job Quality in Portugal. International Journal of Organizational Analysis, 33(8), 2491-2441 https://doi.org/10.1108/IJOA-06-2024-4584 [Scopus Q2 when it was published] [JCR Q3 when it was published].
[33] Remondes, J., Lamas, M., Bacalhau, L. M., Reyes, A., & Santos, J. D. (2024). Editorial: Marketing Trends and Sustainable Development. Management in Review, 2(1). https://doi.org/10.61282/mir.v2i1.17
[32] Guimarães, C., Santos, J. D., & Almeida, F. (2024). Practical Tools for Measuring and Monitoring Sustainable Innovation. Innovation and Green Development, 3(4), 100172. https://doi.org/10.1016/j.igd.2024.100172 [Scopus Q1 when it was published].
[31] Pires, P. B., Mariana, P., Delgado, C. J. M., & Santos, J. D. (2024). A Conceptual Approach to Understanding the Customer Experience in E-Commerce: An Empirical Study. Journal of Theoretical and Applied Electronic Commerce Research, 19(3), 1943-1983. https://doi.org/10.3390/jtaer19030096 [Scopus Q1 when it was published] [JCR Q1 when it was published; JCR Q1 in 2024].
[30] Pires, P. B., Morais, C., Delgado, C. J. M., & Santos, J. D. (2024). Sustainable Fashion: Conceptualization, Purchase Determinants, and Willingness to Pay More. Administrative Sciences, 14(7), 143. https://doi.org/10.3390/admsci14070143 [Scopus Q2 when it was published; Scopus Q2 in 2024] [JCR Q2 when it was published; JCR Q2 in 2024].
[29] Barbosa, B., & Santos, J. D. (2023). Bibliometric Study on the Social Shopping Concept. Administrative Sciences, 13(10), 213. https://doi.org/10.3390/admsci13100213 [Scopus Q2 when it was published; Scopus Q2 in 2024] [JCR Q2 when it was published; JCR Q2 in 2024].
[28] Moreira, F., Pereira, I. V., Santos, J. D., & Pires, P. B. (2023). Sports Celebrity endorsement impact on purchase intention. Revista Galega de Economía, 32(3), 1-21. https://doi.org/10.15304/rge.32.3.8710 [Scopus Q3 when it was published; Scopus Q2 in 2024] [JCR Q4 when it was published; JCR Q3 in 2024].
[27] Araújo, J., Pereira, I. V., & Santos, J. D. (2023). The Effect of Corporate Social Responsibility on Brand Image and Brand Equity and Its Impact on Consumer Satisfaction. Administrative Sciences, 13(5), 118. https://doi.org/10.3390/admsci13050118 [Scopus Q2 when it was published; Scopus Q2 in 2024] [JCR Q2 when it was published; JCR Q2 in 2024].
[26] Araújo, C. R., Pires, P. B., Delgado, C., & Santos, J. D. (2023). Persuasive Determinants in the Hotel Industry’s Newsletter Opening Rates. Sustainability, 15(4), 3358. https://doi.org/10.3390/su15043358 [Scopus Q1 when it was published; Scopus Q1 in 2024] [JCR Q2 when it was published; JCR Q2 in 2024].
[25] Pires, P. B., Santos, J. D., Brito, P. Q., & Marques, D. N. (2022). Connecting Digital Channels to Consumers' Purchase Decision-Making Process in Online Stores. Sustainability, 14(21), 14392. https://doi.org/10.3390/su142114392 [Scopus Q1 when it was published; Scopus Q1 in 2024] [JCR Q2 when it was published; JCR Q2 in 2024].
[24] Almeida, F. L., Morais, J., & Santos, J. D. (2022). A Bibliometric Analysis of the Scientific Outcomes of European Projects on the Digital Transformation of SMEs. Publications, 10(4), 34. https://doi.org/10.3390/publications10040034 [Scopus Q1 when it was published; Scopus Q1 in 2024] [JCR Q2 when it was published; JCR Q2 in 2024].
[23] Barbosa, B., & Santos, J. D. (2022). O Papel do Social Shopping como Estratégia de E-commerce. Cadernos de Investigação do Mestrado em Negócio Eletrónico, 2(1). https://doi.org/10.56002/ceos.0054_cimne_1_2
[22] Correia, P., & Santos, J. D. (2022). Estudo preliminar sobre categorização de conteúdos na perspetiva contributiva para o social selling no LinkedIn. Cadernos de Investigação do Mestrado em Negócio Eletrónico, 2(1). https://doi.org/10.56002/ceos.0053_cimne_1_2
[21] Almeida, F. L., & Santos, J. D. (2021). Perceptions and Role of University Spin-offs on the Employment of Young Graduates. International Journal of Entrepreneurship and Innovation Management, 25(4/5), 279-302. http://doi.org/10.1504/IJEIM.2021.119177 [Scopus Q3 when it was published; Scopus Q3 in 2024].
[20] Silva, E., Soares, H., Santos, J. D., & Almeida, F. (2020). The role of social media in portuguese SMEs. Management & Marketing, 18(2), 99-116.
[19] Almeida, F. L., & Santos, J. D. (2020). The Role of Social Networks in the Internationalisation of Startups: LinkedIn in Portuguese Context. Management and Marketing-Challenges for the Knowledge Society, 15(3), 345-363. http://doi.org/10.2478/mmcks-2020-0020 [Scopus Q3 when it was published; Scopus Q3 in 2024] [JCR Q4 in 2024].
[18] Almeida, F. L., & Santos, J. D. (2020). The effects of COVID-19 on job security and unemployment in Portugal. International Journal of Sociology and Social Policy, 40(9/10), 995-1003. http://doi.org/10.1108/IJSSP-07-2020-0291 [Scopus Q2 when it was published; Scopus Q2 in 2024] [JCR Q3 in 2024].
[17] Almeida, F. L., Santos, J. D., & Monteiro, J. A. (2020). The Challenges and Opportunities in the Digitalization of Companies in a Post COVID-19 World. IEEE Engineering Management Review, 48(3), 97-103. http://doi.org/10.1109/EMR.2020.3013206 [Scopus Q3 when it was published; Scopus Q2 in 2024].
[16] Almeida, F. L., Santos, J. D., & Monteiro, J. A. (2017). A survey of innovation performance models and metrics. Journal of Applied Economic Sciences, 12(6), 1732-1750. [Scopus Q3 when it was published; Not Scopus in 2024].
[15] Castelo, J. P., González-Loureiro, M., & Santos, J. D. (2014). Los intangibles en el cambio de entidad de los clientes de banca detallista. Poliantea, 10(18), 33-57. https://doi.org/10.15765/plnt.v10i19.574
[14] Almeida, F., Santos, J. D., & Monteiro, J. A. (2013). E-Commerce Business Models in the Context of Web 3.0 Paradigm. International Journal of Advanced Information Technology, 3(6), 1-12. http://doi.org/10.5121/ijait.2013.3601
[13] Rodrigues, N. Q, Monteiro, J. A., Santos, J. D., & Cabral, A. P. (2010). Integração da plataforma Moodle no contexto educativo do Instituto Superior Politécnico Gaya: um modelo para a criação de ciclos de formação. Politécnica, 17, 35-41.
[12] Lousã, M. D., Santos, J. D., Monteiro, J. A., Soares, G., & Rodrigues, N. Q. (2010). Contexto de implementação e integração da plataforma Moodle no Instituto Superior Politécnico Gaya. Politécnica, 17, 19-26.
[11] Santos, J. D. (2009). A Internet e as fontes de informação digital sobre CRM. Politécnica, 16, 19-32.
[10] Freitas, C. L., & Santos, J. D. (2009). A potenciação do marketing relacional nas empresas portuguesas. Revista Portuguesa de Marketing, 24, 21-34.
[9] Santos, J. D., & Lopes, F. C. (2006). CRM no modelo SaaS: uma lufada de ar fresco para as PME. Politécnica, 13, 35-40.
[8] Santos, J. D., & Freitas, C. L. (2006). A gestão do conhecimento e o marketing interno na potenciação do CRM. Revista Portuguesa e Brasileira de Gestão, 5(4), 12-21.
[7] Santos, J. D. (2005). Contributos da satisfação e fidelização na adopção de uma estratégia de CRM. Politécnica, 12, 21-28.
[6] Santos, J. D. (2005). Application Service Provider: o outsourcing em análise. Politécnica, 11, 13-20.
[5] Santos, J. D., & Moreira, J. R. (2004). O franchising: uma abordagem introdutória. Politécnica, 10, 23-30.
[4] Santos, J. D. (2003). Análise SWOT. Politécnica, 8, 43-46.
[3] Pereira, A. M., & Santos, J. D. (2003). Sistemas de Informação: uma abordagem introdutória. Politécnica, 7, 11-16.
[2] Santos, J. D. (2000). A segmentação do mercado internacional. Politécnica, 2, 37-43.
[1] Azeredo, M., & Santos, J. D. (2000). Estudo do comportamento do consumidor na escolha de um operador de telemóvel. Revista Portuguesa de Marketing, 9, 55-66.