In agent-mediated e-commerce, software agents are used to automate a variety of tasks involved in the buying and selling of products over the Internet, including product brokering (determining what to buy), merchant brokering (determining who to buy from), and negotiation (determining the terms of the transaction). Professor Sim's contributions in agent-mediated e-commerce include designing and developing broker and recommendation agents for bolstering securities trading, negotiation and auction agents for determining the terms of transactions (e.g., mutually agreeable price and delivery date), and price-comparison shopping agents.
More recently, Professor Sim designed and developed software agents for bolstering Grid commerce, Cloud commerce, and fog commerce. Cloud commerce agents, including Cloud negotiation agents and Cloud service discovery agents provides business support for Cloud service management by automating the discovery and pricing of Cloud resources and establishment of service level agreements between providers and consumers.
Publications
Click here to view Professor Sim's selected papers on agent-mediated e-Commerce.