The Good
HQ is willing to change the program to keep up with the times
So many members ask for materials online. Now they are.
Smaller "chunks" between awards may help retain members. The simplicity of Level 1 helps the organization remedy the embarrassing statistic... "Most members leave without earning a CC".
The Focus
Toastmasters has changed. It's no longer a group of people in the community coming together as friends to improve communications skills. It's now "Soft Skills Training for Business".
this document is still under construction.