Telephonic Conversation

Exercise:

1. Inquiry Call for Library Timing (Formal)

Officer: Good morning. City College Library. How may I help you?
Student: Good morning, ma’am. This is ______ speaking.
Officer: Yes. What would you like to know?
Student: I want to ask about the ______ hours of the library.
Officer: The library opens at 8 a.m. and closes at ______ p.m.
Student: Thank you, ma’am. Is the reading section open on ______ too?
Officer: Yes, it is open on all days except national holidays.
Student: That’s helpful. I appreciate your ______.
Officer: You’re welcome. Have a nice day!
Student: Thank you. ______.

2. Reunion Planning Call (Informal)

Meera: Hello? Is this ______?
Student: Yes, Meera! It’s me, ______.
Meera: Hey! What’s going on?
Student: Nothing much. I was thinking about our class ______.
Meera: Oh yes! We really need to plan that. When are you ______?
Student: I’m free next ______.
Meera: Great. I’ll add you to the ______ chat.
Student: Perfect! Thanks. Talk to you ______.
Meera: Bye! Take care.
Student: You too. ______!

3. Appointment Fixing (Formal Phone Call)

Receptionist: Good afternoon. You’ve reached the appointment desk.
Student: Good afternoon, sir. My name is ______.
Receptionist: How can I assist you?
Student: I would like to ______ an appointment with the course coordinator.
Receptionist: Sure. Which ______ are you calling for?
Student: For the French language proficiency ______.
Receptionist: We have 11 a.m. on Wednesday. Will that ______?
Student: Yes sir. That works for me.
Receptionist: Done. You will receive a message on your ______ number.
Student: Thank you for your ______.
Receptionist: You’re welcome. Goodbye!
Student: ______!

4. Party Invitation Call (Informal)

Aanya: Hey! It’s ______.
Student: Hi Aanya! What’s up?
Aanya: I’m having a small ______ party this Saturday. Want to come?
Student: Wow! Sounds fun. What time should I ______?
Aanya: Around 7 p.m. And bring your cousin too. What’s her ______ again?
Student: Her name is ______ Rao.
Aanya: Perfect! I’ll send you the ______.
Student: Great. I’m really looking ______ to it!
Aanya: Same here. See you then. Bye!
Student: Bye, take ______!

5. Reporting Lost College ID (Formal)

Helpdesk: Good morning. Student Helpdesk.
Student: Good morning, ma’am. This is ______ speaking.
Helpdesk: Yes. Tell me.
Student: I have lost my college ______ card.
Helpdesk: Alright. When did you last ______ it?
Student: Yesterday, near the canteen section.
Helpdesk: Please submit a written ______ to the office.
Student: Yes ma’am. Thank you for your ______.
Helpdesk: You’re welcome. Goodbye.
Student: ______!

6. Asking for Semester Results Date (Informal)

Ravish: Yo! It’s me, ______!
Student: Hey! Long time. How are you, ______?
Ravish: All good. Did the ______ results come out?
Student: Not yet. I think they will be out next ______.
Ravish: Cool. Let me know when you get the ______.
Student: Sure! I’ll drop you a ______.
Ravish: Great. Catch you later. Bye!
Student: Bye! Take ______!

7. Complaint about Hostel Water Issue (Formal)

Warden: Hello, Hostel Office.
Student: Good evening, sir. My name is ______.
Warden: Yes?
Student: Sir, there is no ______ in the hostel washrooms.
Warden: We are already working on ______. It may take 30 minutes.
Student: Thank you for the ______.
Warden: You’re welcome. I’ll update you soon. Goodbye.
Student: Goodbye, sir. ______ you.

8. Booking Course Counselling Slot (Formal)

Desk: Good afternoon. Counselling Desk.
Student: Good afternoon. This is ______ speaking.
Desk: How can I help you?
Student: I want to book a ______ slot for counselling.
Desk: Are you calling for yourself or ______?
Student: For myself. I’m interested in the ______ language course.
Desk: We have 4 p.m. on ______.
Student: Please ______ it.
Desk: Done. Goodbye!
Student: ______!

9. Calling Friend for Movie Plan (Informal)

Mona: Hello? Who’s this?
Student: Hey! It’s ______.
Mona: Oh hi! I was just thinking about you. What’s ______?
Student: Want to catch the ______ movie this Sunday?
Mona: Sure! Sounds like a ______.
Student: Cool. I’ll text you the ______ show time.
Mona: Great. See you! Bye!
Student: Bye, take ______!

10. Calling for Fee Payment Problem (Formal)

Office: Good morning. Accounts Section.
Student: Good morning, sir. My name is ______.
Office: Yes.
Student: Yesterday I paid fees online, but the status still shows ______.
Office: Please share your transaction .
Student: Yes sir, it is TXN4581.
Office: Thank you. We’ll check and update you in 2 days. Goodbye.
Student: ______, sir. Thank you for your ______.