1. Student – Librarian (Book Renewal / Issue Problem)
Student: Good morning, ma’am. May I ______ to you for a moment?
Librarian: Good morning. Yes, what ______ you?
Student: Ma’am, I want to ______ the book I borrowed last week.
Librarian: What is the ______ of the book?
Student: It is History of English Literature.
Librarian: Alright. May I have your library ______, please?
Student: Yes ma’am, here it ______.
Librarian: This book is overdue. You must pay a small ______.
Student: I understand. How much do I ______?
Librarian: Only ₹10. After paying, I will ______ the book for 7 more days.
Student: Thank you ma’am. Also, my friend ______ to renew her book today.
Librarian: She can come anytime before ______.
Student: Sure ma’am. Thank you for your ______.
Librarian: You’re welcome. Have a good ______.
2. Two Students (Exam Preparation)
A: Hello! Are you ______ for the exams?
B: Not at all. I’m worried about ______.
A: Don’t worry. We can prepare ______.
B: That will help. When shall we ______?
A: How about today evening at ______?
B: Yes, that works. Should we revise the ______ chapters first?
A: Good idea. I also have notes from our ______.
B: Great! Can you share them with ______?
A: Of course. Do you know ______ is joining us?
B: No, who?
A: Our friend Riya. She is very ______ in grammar.
B: Excellent. This will really ______ us.
A: Yes. See you in the library ______.
B: Sure, see you there!
3. Telephonic: Customer – Hotel Receptionist (Room Booking)
Receptionist: Good evening. Starline Hotel. How may I ______ you?
Customer: Good evening. I would like to ______ a room for two nights.
Receptionist: Certainly. May I know the ______, please?
Customer: From 16th to ______ January.
Receptionist: Alright. May I know your ______?
Customer: My name is Mr. Rohan ______.
Receptionist: Thank you, Mr. Rohan. Do you prefer a single ______ or a double room?
Customer: A single room will ______.
Receptionist: Your booking is confirmed. Please carry your ID ______.
Customer: Sure. What time is the ______?
Receptionist: From 12 noon onwards.
Customer: Thank you for all the ______.
Receptionist: You’re welcome. Have a pleasant ______!
4. Student – Shopkeeper (Defective Item Complaint)
Student: Hello sir. I bought this calculator yesterday, but it doesn’t ______.
Shopkeeper: Let me check. Did you insert the ______?
Student: Yes sir, I tried. It still doesn’t ______ on.
Shopkeeper: Do you have the ______?
Student: Yes, here it is.
Shopkeeper: Alright. I will replace it with a ______ one.
Student: Thank you sir. That will be very ______.
Shopkeeper: Do you want the same ______ or a different one?
Student: The same model is ______.
Shopkeeper: Here you go. Please check if it ______ now.
Student: Yes sir, it is working. Thank ______ very much.
Shopkeeper: You’re welcome. Have a good ______.
5. Telephonic: Student – College Office (Admission Inquiry)
Office: Hello, College Admission Office. How may I ______ you?
Student: Hello. I want some ______ about the admission process.
Office: Sure. Have you filled the online ______?
Student: Not yet. Which documents do I ______ to upload?
Office: Your marksheet, ID proof, and a recent ______.
Student: When is the ______ date for submission?
Office: The last date is ______ July.
Student: Thank you. Can I also register my ______?
Office: Yes, both of you can apply with the same ______.
Student: Thank you for your ______.
Office: You’re welcome. Have a nice ______!
6. Two Friends (Online Classes Debate)
A: Do you like attending online ______?
B: Sometimes. They are convenient but also ______.
A: True. I miss face-to-face ______ with teachers.
B: Yes, and group ______ with classmates too.
A: But online classes save a lot of ______.
B: That is right. No need for travel or ______.
A: Still, I feel less ______.
B: Same here. Offline classes make me more ______.
A: Anyway, let’s prepare for our online test ______.
B: Sure. See you ______!
7. Telephonic: Passenger – Airline Customer Care (Flight Cancellation)
Agent: Good afternoon. AirConnect Customer Care. How may I ______ you?
Passenger: Good afternoon. My flight to Delhi has been ______.
Agent: I’m sorry to hear that. May I have your booking ______?
Passenger: Yes, it is SHG ______.
Agent: Thank you. Do you want a refund or a ______?
Passenger: I want a refund, ______.
Agent: We will process it within ______ days.
Passenger: Thank you. Will I get a confirmation ______?
Agent: Yes, it will be sent to your registered ______.
Passenger: Alright. Thank you for your ______.
Agent: You’re welcome. Have a safe ______!
8. Student – Professor (Project Extension Request)
Student: Good morning sir. May I ______ your time for a minute?
Professor: Good morning. Yes, what is the ______?
Student: Sir, I want to request an ______ for my project.
Professor: Why do you ______ extra time?
Student: I was unwell last ______.
Professor: Alright. I will give you ______ extra days.
Student: Thank you so ______, sir.
Professor: When can you ______ the project?
Student: I will submit it by ______.
Professor: Good. Please don’t delay ______.
Student: Yes sir. Thank you again.
Professor: You’re welcome. Take ______.
9. Telephonic: Citizen – Electricity Department (Power Failure)
Citizen: Hello. There is no ______ in our area.
Officer: Since when is the ______?
Citizen: It started at ______ a.m.
Officer: Which area are you ______ from?
Citizen: I am calling from Green Valley ______.
Officer: Our team is already ______ on it.
Citizen: When will the power be ______?
Officer: Within the next ______ minutes.
Citizen: Thank you for the ______.
Officer: You’re welcome. Please be ______.
10. Customer – Bank Manager (Opening Account)
Customer: Good morning sir. I want to ______ a savings account.
Manager: Good morning. Do you have your ID ______?
Customer: Yes sir, I have Aadhar and ______.
Manager: Good. Please fill this ______.
Customer: Should I submit any ______?
Manager: Yes, one passport-size ______ and address proof.
Customer: Can I register my sister’s account ______?
Manager: Yes, she can fill a separate ______.
Customer: Thank you for your ______.
Manager: You’re welcome. Have a good ______!