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"Good design isn't just good business, it's a moral obligation"
- D.J. De Pree, founder of Herman Miller
Mission Statement: To be a leading PM (product management) professional, I strive to provide not only functional, reliable, usable, convenient, pleasurable, meaningful and but also distinctively-holistic service to people that I meet and companies that I serve.
Website Purpose: This website is designed to serve my mission by not just providing my qualification of PM-related work but also checking up on my progress to become a leading multi-platform service product manager.
Description: I'm an über curious UX strategist passionate about making life better through ease of use and effective experience design.
Past Experience: PM related (project management, digital marketing research, user research, IA & UI creation, QA) + others (experiential marketing, overseas sales, marketing, teaching, training)
Specialty: product/service improvement, UX recommendation, QA, competitive research and analysis
Interest: learning innovative ideas to improve productivity of human being, recommending ways to improve products/services/systems that meet business needs and delight users
Resume: English [link], Korean [link] (last updated: April 11, 2024)
Kudos to me
[project management]
1. eCommerce replatform project at The Estée Lauder Companies
1) [stakeholder] Steven Darling, Vice President, Global Online, Dr.Jart+
"Thank you so much for your patience and guidance throughout this process. I can say for sure that we would not be at this current stage without your constant support."
2) [cross-functional lead] Allison Hung, Director, Dr.Jart+ Global eCommerce
"Thank you for everything you’ve done with us. You’ve been so kind and patient, and you have an incredible work ethic."
3) [product owner] Suyash Tripathi, Product Manager: Platform Modernisation, Features/Enhancements, Site rollout , 3rd party integration
"Thank you for your diligent help and support throughout the past few months. We will miss working with you. I really appreciate how calm, patient and professional you have been throughout. Thanks for imparting to us all these very needed soft skills for surviving high pressure situations."
2. API integration project at Uber
1) [manager] Kangsan Lee, Senior Operations Manager
"Wanted to give a quick shoutout to Gil for everything he was done for us during his time here. Gil has been critical in mapping the API requirements for STIS and TIMS. | am incredibly grateful for all he has done and wish him all the best."
3. web service project management at Asiance Korea
1) [manager] Gérard Muhamed, PMO - Digital Project Director
"I have known Gil Su for the past 6 months, mostly as a direct report. I found him to be very conscientious in doing whatever tasks he has been assigned to. As a highly detail-oriented person, he hasn’t let important points escape from his attention. Moreover, as a curious and professional person as he is, he has made projects better and more user-friendly to suit both users and clients. Thus, by his careful project management and proactive but relevant recommendations, his clients were able to have complete confidence in him. Lastly, on a side note, regarding English proficiency, his English is excellent notably in doing business. I am confident that he will play significant roles in either managing projects of digital realms or things which have to do with English."
[UX/UI]
1. Android app review at Google
1) [coworker] Tetsuya Kishigami, Application Development Associate of Accenture
"Gil is an excellent teammate with a knack for troubleshooting and finding quality improvement points on Android apps and games. He has worked with me as a TechOps at Google Play Partnerships team for four months, during which I sometimes reviewed games with him for app quality and localization as our international team’s daily tasks. He is always willing to share his technical and UX knowledge to help the team. For instance, when we were not able to use our internal information hub to do our daily tasks due to technical issues, he shared a workaround so I was able to deliver my work on time. I’m happy with the work Gil did as a fellow app reviewer, and I give him my full recommendation."
[QA]
1. QA testing at Google
1) [coworker] Daniel Donghyun Kim, Software Engineer
"Gilsu showed great work while at Google. He created a systematic and easy procedure for QA requests and it served very well. He also showed great passion and attention to detail on testing and UI. He was a self-motivated independent colleague."
2) [coworker] Tony (Soo) Kim, Interaction Designer
"I love to collaborate with Gil. He has a good sense to catch out UI matters and he knows how to improve. He doesn't ignore little tiny things if it is a UX matter. Also, he is a good team player. He knows how to coordinate across team members to make it happen."
2. QA at SYNCO (a startup based on blockchain technology)
1) [coworker] Paul Vincent Contreras, Developer
"I am actually very happy to have worked with Gil Su for six months at Synco. He was very meticulous in a good sense when it comes to details. He makes sure that software projects are not just acceptable, but great as well. He always gives the team useful feedback. I am very happy that I have worked with him. I really learned a lot from him, especially in having a global mindset. He really has good organizational skills. He was able to push me to do the extra mile. I believe that a co-worker and a friend like Gil Su is a very big asset to companies that are wanting to make things great. I would be very happy to work with him again if given the chance."
[marketing]
1. experiential marketing at Marketing Werks
1) [coworker] Dion Anders, Brand Ambassador at Walgreens Take Care Health Tour Team
"I worked with Gil Su for Marketing Werks during The Walgreens Wellness Tour for ten months. Gil was a great co-worker and friend. I learned a lot from Gil about dedication, teamwork, and going the extra mile doing job tasks! Gil was very knowledgeable about all the different work stations on the tour. I also got to room with Gil while on tour. He was very considerate while sharing hotel rooms with me. Gil made the time on the road fun and enjoyable. Gil was a big part of the success of that tour. I value and respect Gil and his work ethic and also his friendship. Gil would be an asset to any promotional event or program!"
2. marketing research at Northwestern Memorial Hospital
1) [manager] Steve Wierdak, Manager of Marketing Department
"Gil successfully managed all of the assignments he was given, which included assisting with our quality web site development, analysis of our Medical Staff News research survey, and assisting with the grand opening activities for the New Prentice Women's hospital. When Gil was not busy with research projects, he had assisted wherever there was a need in the marketing department. He demonstrated great organizational skills and completed his assignments relatively supervision free. His research, writing and strategic thinking skills were stretched by his involvement with the research projects mentioned above, and he brought thoughtful insight and value to the studies. Gil is a pleasure to work with, with an easy going and flexible nature which should serve him well in years to come."
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