Terms of Service

By accessing the Shaiya Exile Website you agree and acknowledge to be bound by these Terms of Service

If you do not agree to these Terms please do not access the Site. The Administration of Shaiya Exile reserves the right to change these Terms at any time without prior notice.  Notice of changes to this policy will be posted to the homepage of this website http://shaiyaexile.com/ in the news section.  We recommend that you periodically check this Site for changes.

1. Usage License

Shaiya Exile grants you a limited license to access the Site under these Terms and the instructions and guidelines posted on the Site. Shaiya Exile reserves the right to terminate your license to use the Site at any time and for any reason or in the future charge for commercial usage.

2. User Responsibility

You are solely responsible for your use of the Site. You agree that you will not hold Shaiya Exile responsible for any trouble or problem caused by using the Site. Unless specifically stated otherwise, any links to external content or website or internet location that you may find on the site do not imply any endorsement by or any affiliation with Shaiya Exile. By creating an account and downloading the Exile server you also agree to follow all the server rules and guidelines as stated in Server Rules.

3. Intellectual Property

Shaiya Exile and http://shaiyaexile.com/are trademarks or trade addresses of Shaiya Exile,

and may not be used without express written permission from Shaiya Exile.

4. Account

You will be required to create an account to access our Website and our game. A separate account is required for access to the forums as well as a set of forum rules that you agree to abide by. Accounts are available only to individuals 13 years of age or older. If you are over 13 years of age but are still considered a minor, we ask that you review these terms with your parents or guardians to make sure they understand and agree to them. By accepting the terms of use in the Agreement, you represent that you are 13 or older. Note: Certain portions of our Website and our game may contain mature content unsuitable for anyone younger than 18 years of age. Shaiya Exile will not be held responsible if you do not have the legal right or permission to access such content.

Only one person may use an Account. You are liable for all activities conducted through your Account. The Administration team at Shaiya Exile does not bear any responsibility for actions incurred on your account as a result of account sharing, as it is the User's responsibility to ensure the safety of their Account.

1. Never give your password to anyone (Staff will never ask for your password)

2. Never use the same username and password that you have used on any other server, as it would lead to your Account subject to being hijacked.

3. IP/GEO lock your account read the post here on how to do that : (Place Link Here)

If you follow all these safety guidelines your account will be safe from hackers.

You understand and agree that you use the Site at your discretion and risk and that you will be solely responsible for any damages that arise from such use.

4. When creating a user identity ("User ID") you agree to provide true, accurate, current, and complete information as requested in the required fields and promptly maintain and update such User ID to keep it true, accurate, current, and complete. The information you provide shall be subject to our Privacy Policy.

You, as the creator of your User ID, are completely responsible for your identity. Exile will not tolerate offensive or obscene user identities. Identities must be easy to read and can not have Admin, GM, GMA, GS, or AGS in any shape form, or fashion thereof. If a User ID violates any part of these terms, including the Server Rules, the Administration of Shaiya Exile reserves the right to change the name into a generic one, and it would be the User's responsibility to ensure that it is changed promptly.

The Shaiya Exile Administration is not responsible for any misuse of your User ID, you agree to hold Exile and its affiliates harmless for any improper use of such identity including, but not limited to, improper use by someone to whom you revealed your password.

5. Refund Policy

Please carefully review your order before confirming your purchase. All sales made on Shaiya Exile's Website are deemed final. We do not offer refunds or exchanges for any products or services provided on our Website. 

The User acknowledges our Terms of Service, Server Rules, and our Privacy Policy, and accepts that there shall be no refunds under any circumstances. 

Any refund request initiated by the Customer shall be denied, and under the circumstances that a charge-back is initiated, the User will be subject to a ban from our Website, alongside our game client.