A Basic Definition to Guide the Discussion: E-communications that meet the definition of records must be retained according to a schedule and must be accessible in the case of a FOIA request and conversely deleted according to that same schedule.
What We Chose and Why: Archive Method:
E-mail System + Backup (Short & Long Term)
Cost
We believe it to be compliant
Staff take responsibility for these records as they do for other records
Lower strorage needs
Our Training Plan:
Document Retention Training (all documents)
MHAL + In-House Training
Certificate on file
Documented Plan