JobDescription

Easy Lodge Apartment – Job Description

Sales Manager:

1, Phone Call: receiving phone call from customer, Try to get order from customer

2, Emails: receiving and reply Easy Lodge emails within one hour or half day (use Windows Live Mail).

3, Schedule: Make Easy Lodge schedule and post it online in time when schedule updated.

4, SOP: Any other work related to Sales Order Processing & daily management

Note: Work time: approximately half hour a day, Average. Position report to: Hotel Manager

15 days booking/month = basic; 20 days booking = good; 25 days booking = excellent

Housekeeping Supervisor:

1, Housekeeping:

1.1 Clean & Tidy: make sure each apartment clean & tidy. especially each corner, cabinet inside

1.2, Facilities work: make sure all facilities work (internet, TV, phone, lamp, kitchenware, etc.)

1.3, Hotel stuff ready: make sure soap, tissue, towels, beddings, cleaning stuff ready

2, Pickup & reception:

2.1 Pickup: Customer pickup arrangement (pickup guy or taxi, see Supplier page)

2.2 Reception: Client reception for check in, check out.

2.3 Issue receipt: receive money, and record, keys issued, garbage location, internet password, no smoking, etc.

3, Apartment maintenance:

3.1: offer basic repair when customer need

3.2 Warehouse: manage warehouse, locker, record stuff issue out and come in

3.3 Furniture move: manage furniture move between different apartment when need

Note: Work time: approximately half hour a day average; Position report to: Hotel Manager

Housekeeping Inspector:

1, Clean & Tidy check: make sure each apartment clean & tidy based on Easy Lodge standard.

2, Facilities: make sure all facilities work (internet, phone, lamp, coffee pot and other electrics)

3, Rank: give housekeeping work a rank, and keep the record.

(Rank grade: A, B, C, D. A = Very good; B = good; C= OK; D = Not acceptable)

Note: Position report to: Hotel Manager

Marketing Manager:

1, Advertisement: make AD very often on famous web site, craigslist.org, kijiji, etc.

2, SWOT & 4P: make sure the Easy Lodge operation well, including promotion

3, Webmaster: web site design, get good ranking in google.com or baidu.com

4, Sales support: hAny other work support to Sales department

Note: Work time: approximately one hour a day. Average; Position report to: Hotel Manager

Appear in first two pages of google: basic; in goole first page: good; on top of google first page: excellent

Finance Manager:

1, Invoice & Receipt: issue invoice or receipt when customer check in, keep record

2, Finance report: make monthly and seasonally finance report, including tax

3, Profit and cost: Analysis company cost and profit, Offer suggestion to operation

4, Tax report: Report to government tax report when need

Note: Work time: approximately 0.5 hour a day. Average; Position report to: Hotel Manager

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Easy Lodge HR Department

2009 AUG 15

Apartments for service: 105, 116, 117, 120, 213