Agency-enhancing therapy is a set of values and approaches to intervention that can be brought to any psychotherapy orientation (see Levitt, 2026). Using it, therapists support clients to develop confidence in their own ability to process their experiences and develop a sense of agency in solving problems in their lives. Research has shown that agency has an positive effect on symptom change that is additive to the therapist-client bond (e.g., Huber et al., 2021; Jennissen et al., 2022). Learning to effectively enhance patients' agency can strengthen these effects.
There are five central values and associated skills in which agency-enhancing therapists engage. Agency-enhancing therapists value:
Client-shaped interventions and so actively encourage clients to interpret therapists’ interventions and adapt them to their own contexts and needs as well as to propose their own therapy tasks (e.g., Bohart & Wade, 2013; Bohart & Tallman, 1999; Greaves et al., 2025; Levitt et al., 2016; Oddli & Rønnestad, 2012; Rennie, 2001; von der Lippe et al., 2017);
Transformative moments of silent introspection, and so invite clients to reflect inwardly to contact their emotions, symbolize confusing experiences, and explore connections and insights, as well as inquire about silences in which clients are disengaged or concerned about the therapist’s perspective (e.g., Levitt et al., in press; Levitt, 2001, 2001, 2002; Levitt & Morrill, 2021, 2023; Pascual-Leone & Yeryomenko, 2017);
Holistic pattern exploration because although agency-enhancing therapists often teach clients to recognize patterns in one modality, clients make change across them, and so therapists encourage clients to gradually consider problematic patterns as they influence emotion, cognition, interpersonal relationship, behavior, and power structures (e.g., Levitt et al., 2016; Rennie, 2004; Rosenbaum & Bohart, 2021);
The reduction of constraining power dynamics and so address both the cultural and professional expectations that clients and therapists bring to therapy as well as the ways they interact (e.g., Levitt et al., 2022; Levitt & Morrill, 2026; Levitt & Whelton, 2024; McCrory, 2022; Rennie, 1994);
The promotion of client agency and self-healing in goal setting and so therapists encourage clients to consider and direct their self-development goals and check in with clients often to support a responsive therapy practice (e.g., Bohart, 2000, 2001; Broz & Klitmøller, 2025; Levitt et al., 2016; Rennie, 1994; Williams & Levitt, 2007).
For descriptions of how to adopt an agency-enhancing framework in multiple approaches to therapy, see Levitt, in press; Levitt et al., 2019 and for examples see references below). The references below include descriptions of agency-enhancing therapy specifically with clients with psychosis (Avdi et al., 2015; Hasson-Ohayon et al., 2017; Morey, 2008) borderline personality (Lind et al., 2019) or trauma histories (Beaudoin et al., 2022; Pierorazio & Levitt, in press) as well as other issues. To learn about a measure that can be used in assessing nonsymptom outcomes that clients' value in psychotherapy, including the agency-enhancing process, see Levitt et al., 2024).
APA Film, An Agency-Enhancing Approach to Emotion Focused Therapy: Integrating Feminist-Multicultural and Humanistic Principles. Presenter, Heidi M. Levitt. Directed by Chris Condayan, Produced by Chris Condayan, American Psychological Association. American Psychological Association. Recording March 26-29, 2026. In development.
Excerpt in APA Film, Strengths and Flourishing in Psychotherapy. With Sara Crabtree, Todd Farchione, Jesse Owen, Steven Sandage, & Joel Wong. Written by Steven J. Sandage. Directed by Chris Condayan, Produced by Chris Condayan, American Psychological Association. In Series I – Systems of Psychotherapy (District of Columbia: American Psychological Association. Recording April 10-11th, 2024. https://video.alexanderstreet.com/watch/strengths-and-flourishing-in-psychotherapy
Anderson, T., & Perlman, M. R. (2022). Therapist and client facilitative interpersonal skills in psychotherapy. In The other side of psychotherapy: Understanding clients’ experiences and contributions in treatment. (pp. 99–124). American Psychological Association. https://doi.org/10.1037/0000303-005
Avdi, E., Lerou, V., & Seikkula, J. (2015). Dialogical features, therapist responsiveness, and agency in a therapy for psychosis. Journal of Constructivist Psychology, 28(4), 329–341. https://doi.org/10.1080/10720537.2014.994692
Beaudoin, M.-N. (2022). Agency and choice in the face of trauma: A narrative therapy map. Journal of Systemic Therapies, 41(4), 67–85. https://doi.org/10.1521/jsyt.2022.41.4.67
Bohart, A. C. (2000). The client is the most important common factor: Clients’ self-healing capacities and psychotherapy. Journal of Psychotherapy Integration, 10(2), 127–149. https://doi.org/10.1023/A:1009444132104
Bohart, A. C. (2001). A meditation on the nature of self-healing and personality change in psychotherapy based on Gendlin’s theory of experiencing. The Humanistic Psychologist, 29(1–3), 249–279. https://doi.org/10.1080/08873267.2001.9977016
Bohart, A. C., & Tallman, K. (2022). Client expertise: The active client in psychotherapy. In The other side of psychotherapy: Understanding clients’ experiences and contributions in treatment. (pp. 13–43). American Psychological Association. https://doi.org/10.1037/0000303-002
Bohart, A. C., & Tallman, K. (1999). How clients make therapy work:The process of active self-healing. American Psychological Association. https://doi.org/10.1037/10323-000
Bohart, A. C., & Tallman, K. (2010). Clients: The neglected common factor in psychotherapy. In The heart and soul of change: Delivering what works in therapy., 2nd ed. (pp. 83–111). American Psychological Association. https://doi.org/10.1037/12075-003
Bohart. A. C., & Wade, A. G. (2013). The Client in Psychotherapy. In M. J. Lambert (Ed.), Bergin and Garfield’s Handbook of Psychotherapy and Behavior Change (6th ed., pp. 219-257). John Wiley & Sons, Inc.
Boswell, J. F., & Scharff, A. (2022). Client-focused assessment and intervention: Tailoring the work to the client. In The other side of psychotherapy: Understanding clients’ experiences and contributions in treatment. (pp. 235–263). American Psychological Association. https://doi.org/10.1037/0000303-009
Broz, A. S., & Klitmøller, J. (2025). Beyond the medical-contextual binary: Recentring client agency through epistemic shifts in perspective and context. Journal of Contemporary Psychotherapy: On the Cutting Edge of Modern Developments in Psychotherapy. https://doi.org/10.1007/s10879-025-09706-5
Coleman, R. A., & Neimeyer, R. A. (2015). Assessment of subjective client agency in psychotherapy: A review. Journal of Constructivist Psychology, 28(1), 1–23. https://doi.org/10.1080/10720537.2014.939791
Constantino, M. J., Gaines, A. N., & Coyne, A. E. (2022). Clients’ own perspectives on psychotherapy outcomes and their mechanisms. In The other side of psychotherapy: Understanding clients’ experiences and contributions in treatment. (pp. 317–349). American Psychological Association. https://doi.org/10.1037/0000303-012
Fuertes, J. N. (2022). The other side of psychotherapy: Understanding clients’ experiences and contributions in treatment. American Psychological Association. https://doi.org/10.1037/0000303-000
Frankel, Z. F., & Levitt, H. M. (2006). Postmodern strategies for working with resistance: Problem resolution or self-revolution? Journal of Constructivist Psychology, 19, 219-250. https://doi.org/10.1080/13854040600689141
Frankel, Z. F., & Levitt, H. M. (2009). Clients’ experiences of disengaged moments in psychotherapy: A grounded theory analysis. Journal of Contemporary Psychotherapy, 39, 171-186. https://doi.org/10.1007/s10879-008-9087-z
Gelso, C. J., & Kline, K. V. (2022). The client’s function in the psychotherapy relationship: What clients experience and contribute. In The other side of psychotherapy: Understanding clients’ experiences and contributions in treatment. (pp. 205–233). American Psychological Association. https://doi.org/10.1037/0000303-008
Geraghty, A. W. A., Wood, A. M., & Hyland, M. E. (2010). Dissociating the facets of hope: Agency and pathways predict dropout from unguided self-help therapy in opposite directions. Journal of Research in Personality, 44(1), 155–158. https://doi.org/10.1016/j.jrp.2009.12.003
Gibson, K., & Cartwright, C. (2013). Agency in young clients’ narratives of counseling: “It’s whatever you want to make of it”. Journal of Counseling Psychology, 60(3), 340–352. https://doi.org/10.1037/a0033110
Goodyear, R. K., & Sera, H. (2022). Clients’ influence on psychotherapists and the treatment they provide. In The other side of psychotherapy: Understanding clients’ experiences and contributions in treatment. (pp. 295–316). American Psychological Association. https://doi.org/10.1037/0000303-011
Greaves, A. (2022). Clients’ agentic and self-healing activities in psychotherapy. In The other side of psychotherapy: Understanding clients’ experiences and contributions in treatment. (pp. 159–201). American Psychological Association. https://doi.org/10.1037/0000303-007
Greaves, A., Levitt, H. M., Fuertes, J. Goodyear, R., Cruz Oliveira, J. T. T, Hand, A. B., & Sera, H. (2025). Prioritizing the central role of clients: Identifying and working with clients’ capacities and contributions in psychotherapy. Counselling Psychology Quarterly. Advance online publication. https://doi.org/10.1080/09515070.2025.2572567
Hasson-Ohayon, I., Arnon-Ribenfeld, N., Hamm, J. A., & Lysaker, P. H. (2017). Agency before action: The application of behavioral activation in psychotherapy with persons with psychosis. Psychotherapy, 54(3), 245–251. https://doi.org/10.1037/pst0000114
Hoener, C., Stiles, W. B., Luka, B. J., & Gordon, R. A. (2012). Client experiences of agency in therapy. Person-Centered and Experiential Psychotherapies, 11(1), 64–82. https://doi.org/10.1080/14779757.2011.639460
Huber, J., Jennissen, S., Nikendei, C., Schauenburg, H., & Dinger, U. (2021). Agency and alliance as change factors in psychotherapy. Journal of Consulting and Clinical Psychology, 89(3), 214–226. https://doi.org/10.1037/ccp0000628
Jenkins, A. H. (1997). Free will and psychotherapy: The enhancement of agency. Journal of Theoretical and Philosophical Psychology, 17(1), 1–12. https://doi.org/10.1037/h0091158
Jennissen, S., Huber, J., Nikendei, C., Schauenburg, H., & Dinger, U. (2022). The interplay between agency and therapeutic bond in predicting symptom severity in long-term psychotherapy. Journal of Counseling Psychology, 69(4), 506–517. https://doi.org/10.1037/cou0000602
Kannan, D., & Levitt, H. M. (2009). Challenges facing the developing feminist psychotherapist. Women and Therapy, 32, 406-422. http://doi.org/10.1080/02703140903153377
Levitt, H. M. (In press). The shift to agency-enhancing therapy from theoretical orientation-focused therapy: A transtheoretical integration of key findings on clients’ experiences and contributions. In the Autobiographical Reflections Series in the Journal of Contemporary Psychotherapy. https://doi.org/10.1007/s10879-026-09717-w
Levitt, H. (2002). Voicing the unvoiced: Narrative formulation and silences. Journal of Counseling Psychology Quarterly, 15, 333-350. http://doi.org/10.1080/0951507021000029667
Levitt, H. M. (2001). Clients’ experiences of obstructive silence: Integrating conscious reports and analytic theories. Journal of Contemporary Psychotherapy, 31(4), 221-244. http://doi.org/10.1023/A:1015307311143
Levitt, H. M. (2001). The sounds of silence in psychotherapy: The categorization of clients’ pauses. Psychotherapy Research, 11(3), 295-309. http://doi.org/10.1080/713663985
Levitt, H. M., Butler, M., & Hill, T. (2006). What clients find helpful in psychotherapy: Principles for facilitating change. Journal of Counseling Psychology, 53(3), 314-324. http://doi.org/10.1037/0022-0167.53.3.314
Levitt, H. M., Collins, K. M., Morrill, Z., Gorman, K. R., Ipekci, B., Grabowski, L., Karch, J., Kurtz, K., Orduña Picón, R., Reyes, A., Vaswani-Bye, A., & Wadler, B. (2022). Learning clinical and cultural empathy: A call for a multidimensional approach to empathy-focused psychotherapy training. Journal of Contemporary Psychotherapy: On the Cutting Edge of Modern Developments in Psychotherapy, 52(4), 267–279. https://doi.org/10.1007/s10879-022-09541-y
Levitt, H. M., Collins, K. M., Rizo, J. L., & Hand, A. (2022). Why clients’ experiences of psychotherapy should direct the training of therapists’ skills and a re-thinking of responsiveness. In J. N. Fuertes (Ed.), The Other Side of Psychotherapy: Understanding Clients’ Experiences and Contributions in Treatment (pp. 266- 294). American Psychological Association.
Levitt, H., Frankel, Z., Hiestand, K., Ware, K., Bretz,, K., Kelly, R., McGee, S., Nordtvedt, R., & Raina, K. (2004). The transformative experience of insight: A life-changing event. Journal of Constructivist Psychology, 17, 1-26. http://doi.org/10.1080/10720530490250660
Levitt, H. M., Grabowski, L. M., Minami, T., & Morrill, Z. (2024). An initial validation of the Clients’ Experience of Therapy Scale (CETS): Assessing the quality of psychotherapy process and outcome from clients’ perspectives. Counselling Psychology Quarterly, 37(1) 112-136. http://dx.doi.org/10.1080/09515070.2023.2191171
Levitt, H. M., & Morrill, Z. (2023). Silences in psychotherapy: An integrative meta-analytic research review. Psychotherapy, 60(3), 320-341. https://dx.doi.org/10.1037/pst0000480
Levitt, H. M., & Morrill, Z. (2023). Silence. In C. E. Hill & J. C. Norcross (Eds.), Psychotherapy Skills and Methods That Work (pp. 281-326). American Psychological Association.
Levitt, H. M. & Morrill, Z. (2026). Elements of power in humanistic and existential therapy. In L. Hoffman (Ed.), APA Handbook of humanistic and existential psychology (Vol. 2: Clinical and social applications), pp. 335-350. APA Books.
Levitt, H. M. & Morrill, Z. (2021). Measuring silence: The pausing inventory categorization system and a review of findings (pp. 233-250). In Michael Buchholz & Aleksandar Dimitrijevic (Eds.), Silence and silencing in psychoanalysis: Cultural, clinical and research perspectives. New York: Routledge.
Levitt, H. M., Piazza-Bonin, E. (2011). Therapists’ and clients’ significant experiences underlying psychotherapy discourse. Psychotherapy Research, 21, 70-85. http://doi.org/10.1080/10503307.2010.518634
Levitt, H. M. & Piazza-Bonin, E. (2016). Wisdom and psychotherapy: Studying expert therapists’ clinical wisdom to explicate common processes. Psychotherapy Research, 26(1), 31-47. http://doi.org/10.1080/10503307.2014.937470.
Levitt, H. M. & Piazza-Bonin, E. (2017). The professionalization and training of psychologists: The place of clinical wisdom. Psychotherapy Research, 27(2), 127-142. http://dx.doi.org/10.1080/10503307.2015.1090034
Levitt, H. M., Pomerville, A. & Surace, F. I. (2016). A qualitative meta-analysis examining clients’ experiences of psychotherapy: A new agenda. Psychological Bulletin, 142(8), 801-830. http://dx.doi.org/10.1037/bul0000057
Levitt H. M. & Rennie, D. L. (2004). The act of narrating: Narrating activities and the intentions that guide them. In L. Angus & J. McLeod (Eds.), The Handbook of Narrative and Psychotherapy: Practice, Theory and Research (pp. 299-314). Thousand Oaks, CA: Sage. ISBN: 9780761926849
Levitt, H. M., Rizo, J. L., Pierorazio, N. A. (In press). The Pausing Inventory Categorization System. In H. Westra, C. Eubanks, & T. Boritz (Eds.), Developing Process Sensitivity: A Transtheoretical Path to Improving Psychotherapy Training. APA Books.
Levitt, H. M., & Whelton, W. J. (2024). On the need to reconcile cultural and professional power in psychotherapy: Humanistic principles that are foundational for feminist multicultural practice. The Humanistic Psychologist, 52(2), 137–162. https://doi.org/10.1037/hum0000327
Levitt, H. M., Whelton, W. J., & Iwakabe, S. (2019). Integrating Feminist-Multicultural Perspectives into Emotion-Focused Therapy. In L. Greenberg & R. Goldman (Eds.), Clinical Handbook of Emotion-Focused Therapy (pp. 425-444). Washington, DC: American Psychological Association. ISBN: 978-1-4338-2977-2
Levitt, H. M. & Williams, D. C. (2010). Facilitating client change: Principles based upon the experiences of eminent psychologists. Psychotherapy Research, 20, 337-352. http://doi.org/10.1080/10503300903476708
Lind, M., Jørgensen, C. R., Heinskou, T., Simonsen, S., Bøye, R., & Thomsen, D. K. (2019). Patients with borderline personality disorder show increased agency in life stories after 12 months of psychotherapy. Psychotherapy, 56(2), 274–284. https://doi.org/10.1037/pst0000184
Mackrill, T. (2009). Constructing client agency in psychotherapy research. Journal of Humanistic Psychology, 49(2), 193–206. https://doi.org/10.1177/0022167808319726
Madill, A., & Doherty, K. (1994). “So you did what you wanted then”: Discourse analysis, personal agency, and psychotherapy. Journal of Community & Applied Social Psychology, 4(4), 261–273. https://doi.org/10.1002/casp.2450040406
Mallinckrodt, B. (2022). Clients’ experiences of attachment in the psychotherapy relationship. In The other side of psychotherapy: Understanding clients’ experiences and contributions in treatment. (pp. 125–158). American Psychological Association. https://doi.org/10.1037/0000303-006
Marecek, J., & Kravetz, D. (1998). Power and agency in feminist therapy. In Feminism and psychotherapy: Reflections on contemporary theories and practices. (pp. 13–29). Sage Publications, Inc.
Marmarosh, C. (2022). Clients’ experiences of therapy ending. In The other side of psychotherapy: Understanding clients’ experiences and contributions in treatment. (pp. 351–378). American Psychological Association. https://doi.org/10.1037/0000303-013
McCrory, M. (2022). Theorising agency for socially just career guidance and counselling scholarship and practice. British Journal of Guidance & Counselling, 50(4), 503–514. https://doi.org/10.1080/03069885.2022.2026881
Moltu, C., Binder, P.-E., & Stige, B. (2012). Collaborating with the client: Skilled psychotherapists’ experiences of the client’s agency as a premise for their own contribution in difficult therapies ending well. Journal of Psychotherapy Integration, 22(2), 85–108. https://doi.org/10.1037/a0028010
Morey, C. M. (2008). Impaired agency in schizophrenia: Family therapy with a young adult patient. Journal of Family Psychotherapy, 19(4), 345–357. https://doi.org/10.1080/08975350802475080
Nikzad, A. H., Lysaker, P. H., Minor, K. S., Leonhardt, B., Liberman, M. Y., Vohs, J., Wiesepape, C. N., & Tang, S. X. (2025). Evolution of linguistic markers of agency, centrality and content during metacognitive therapy for psychosis: A pilot exploratory study. Early Intervention in Psychiatry, 19(1). https://doi.org/10.1111/eip.13628
Norcross, J. C., Cook, D. M., & Fuertes, J. N. (2022). Patient readiness to change: What we know about their stages and processes of change. In The other side of psychotherapy: Understanding clients’ experiences and contributions in treatment. (pp. 73–97). American Psychological Association. https://doi.org/10.1037/0000303-004
Oddli, H. W., & Rønnestad, M. H. (2012). How experienced therapists introduce the technical aspects in the initial alliance formation: Powerful decision makers supporting clients’ agency. Psychotherapy Research, 22(2), 176–193. https://doi.org/10.1080/10503307.2011.633280
Oliveira, J. T., Gómez-Penedo, J. M., & Holtforth, M. grosse. (2022). Understanding and enhancing client motivation. In The other side of psychotherapy: Understanding clients’ experiences and contributions in treatment. (pp. 45–71). American Psychological Association. https://doi.org/10.1037/0000303-003
Pascual-Leone, A., & Yeryomenko, N. (2017). The client “experiencing” scale as a predictor of treatment outcomes: A meta-analysis on psychotherapy process. Psychotherapy Research, 27(6), 653–665. https://doi.org/10.1080/10503307.2016.1152409
Rennie, D. L. (1994). Clients’ deference in psychotherapy. Journal of Counseling Psychology, 41(4), 427–437. https://doi.org/10.1037/0022-0167.41.4.427
Rennie, D. L. (2001). The client as a self-aware agent in counselling and psychotherapy. Counselling & Psychotherapy Research, 1(2), 82–89. https://doi.org/10.1080/14733140112331385118
Rennie, D. L. (2004). Reflexivity and person-centered counseling. Journal of Humanistic Psychology, 44(2), 182–203. https://doi.org/10.1177/0022167804263066
Rosenbaum, R., & Bohart, A. (2021). Mindfulness is full engagement. The Humanistic Psychologist, 49(1), 122–132. https://doi.org/10.1037/hum0000166
Rubenfeld, S. (2003). Encouraging Personal Agency in Analytic Group Therapy. Group Analysis, 36(3), 391–406. https://doi.org/10.1177/05333164030363012
Shulman, J. L., Horne, S. G. & Levitt, H. M. (2003). To pass or not to pass: Exploration of conflict splits for Bisexual-Identified clients (pp. 32-36). In J.S. Whitman and C. J. Boyd (Eds.), The therapist's notebook for Lesbian, Gay and Bisexual clients. Bingham, NY: Haworth Press. ISBN: 0789012529
Stringer, J. V., Levitt, H. M., Berman, J. S., & Mathews, S. S. (2010). A study of silent disengagement and distressing emotion in psychotherapy. Psychotherapy Research, 20, 495-510. http://doi.org/10.1080/10503301003754515
von der Lippe, A. L., Oddli, H. W., & Halvorsen, M. seeger. (2019). Therapist strategies early in therapy associated with good or poor outcomes among clients with low proactive agency. Psychotherapy Research, 29(3), 383–402. https://doi.org/10.1080/10503307.2017.1373205
Wahlström, J., & Seilonen, M.-L. (2016). Displaying agency problems at the outset of psychotherapy. European Journal of Psychotherapy & Counselling, 18(4), 333–348. https://doi.org/10.1080/13642537.2016.1260616
Wahlström, J. (2023). Person references, change in footing, and agency positioning in psychotherapeutic conversations. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1206327
Whelton, W. J. & Levitt H. M. (In press). Humanistic psychotherapy, agency and flourishing. In J. Owen & S. Sandage (Eds.), Addressing suffering and flourishing in psychotherapy. APA Books.
Williams, D. C., & Levitt, H. M. (2008). Clients’ experiences of difference with therapists: Sustaining faith in psychotherapy. Psychotherapy Research, 18, 256-270. http://doi.org/10.1080/10503300701561545
Williams, D. C. & Levitt, H. M. (2008). When constructs collide: Constructivist research on when and how to challenge clients. In J. D. Raskin & S. K. Bridges (Eds.) Studies in Meaning III. Pace University Press. ISBN: 0944473865
Williams, D. C. & Levitt, H. M. (2007). Principles for facilitating agency in psychotherapy. Psychotherapy Research, 17(1), 66-82. http://doi.org/10.1080/10503300500469098
Yao, X., Dong, B., & Ji, W. (2022). Formulation and clients’ agency in cognitive behavioral therapy. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.810437