Service & Support
When you make a decision to purchase an ID system there are many important factors to consider. Consider not only the current but also the future needs for your ID system. Too often organizations are short sighted and only look at the immediate need for a photo-ID card. Keep in mind that there may be other card related applications like access control, time and attendance, parking lot access, network authentication, vending and copy machine control and cashless cafeteria applications. All of these applications can be tied to a single ID-card with a little foresight. There is no need for people in your organization to carry multiple cards.
Service and Support will be with you long after you have forgotten the price of your photo-ID system. Unless you have the time and expertise you probably will need help to set up your photo-ID-system, connect it to your network, establish database links and create card formats. On-site training to show you how to use all of the important features of your photo-ID software and hardware can save you dozens of hours trying to figure it out on your own and make your system productive from the beginning. On-site service instead of “send it back to the factory” service will allow you to use your photo-ID system every time you need it and assure you that when downtime occurs it is just for a few hours rather than a few weeks.
Make sure that the dealer that sells you your photo-ID system can provide on-site installation services, training, and local depot service to assure that your photo-ID system will meet your needs from the beginning and throughout the years.
Questions & Comments?
Data Card Alberta Ltd. has been supplying and supporting Western Canada customers for more than 15 years. Areas we currently offer next day delivery are: Alberta - Edmonton, St. Albert, Spruce Grove, Stony Plain, Sherwood Park, Leduc, Edson, Hinton, Jasper, Medicine Hat, Calgary, Red Deer, Lloydminster, Brooks, Grande Prarie, Lacombe, Drumheller, Banff, Canmore, Olds, Airdrie, Fort McMurray, Wood Buffalo, Cochrane, Stettler, Pincher Creek, Waterton, High River, Okotoks, Strathmore, Sylvan Lake, Wetaskiwin, Lethbridge. British Columbia - Vancouver, Kelowna, Penticton, Victoria, Naniamo, Dawson Creek, Valemount, Prince George, Castlegar, Hope, Vernon, Osoyoos, Peachland, Kamloops, Surrey, Burnaby, Richmond, Abbotsford, Langley, Coquitlam, Port Coquitlam, Saanich, Delta, Campbell River, Chiliwack, Coldstream, Vernon, Maple Ridge, Comox, Kootenay, Cranbrook, Qualimat, Fort St. John, Mission, New Westminster, Parksville, Port Moody, Powel River, Prince Rupert, Salmon Arm, Terrace, Whiterock, Williams Lake. Saskatchewan - Saskatoon, Regina, Clearwater, Lloydminster, Estevan, Moosejaw, North Battleford, Swift Current, Yorkton. Manitoba - Winnipeg, Brandon,