APPOINTMENTS

Online Appointments

Please click here to make an online appointment.. We offer appointments in order to reduce the waiting times for our patients. Please click HERE to see Doctors usual workdays. Every effort will be made to accommodate your preferred time and doctor, however this may not always be possible. A normal appointment length is fifteen minutes. Please inform our receptionist if you require extra time or if more than one person will be seeing the doctor. Patients can also be seen without an appointment as a walk-in; however priority will be given to those patients with appointments. All patients with potentially life threatening symptoms are also given priority. Please call to cancel any appointments you cannot attend!

Nurse Appointments

Nurse appointments cannot be booked online. If you are booking for childhood vaccinations, you must call the practice at 9570 7770.

Running Late!

Our doctors or nurse may be running late if they are delayed with urgent or complicated cases, or if earlier patients have themselves arrived late. We thank you for waiting and apologise in advance.

Home Visits

Most patients are best served by a visit to the practice where the Doctors can access the necessary equipment that might be needed to properly assess your needs. A patient can arrange for a home or other visit, or a general practitioner may request to see a patient in their place of residence, if the following criteria are met:

• The patient is a regular patient of this practice
• The patient resides in a location that is within 5km of the practice
• Where it is safe and reasonable
• The practice has the correct contact details for the patient on file, and
• The patient has the type of problem that necessitates a home visit such as:
  • Acutely ill
  • Immobile
  • Elderly
  • No means of transport
  • Unable to access the practice facilities due to disability

When receiving a request for a home or other visit from a patient, the practice team refer to our triage protocols to determine the urgency of the request.

Home visit appointments cannot be made online and you must call the practice 02 9570 7770