My Policy

Who is BD Therapies
My name is Becky and I am ITEC qualified Complementary Therapist based in Sheffield, South Yorkshire with over 14 years experience.  With ITEC I gained my Diploma in Anatomy, Physiology and Massage in 2003, at the Sheffield School of Health and Beauty.
I'm also qualifed with VTCT in Holistic Therapies inlcuding Aromatherapy, Stress Massage, Indian Head Massage, Lymph Drainage Massage, Reflexology, Hopi ear treatment and Diet and Nutrition and fully insured with Holistic Insurance Services, Professional Insurance for Complementary Therapy Practitioners.
I'm a Massage Therapist that is Mobile in the South Yorkshire and North Derbyshire area.

Confidentiality
Before I begin with your intial treatment, It will be necessary to have a short consulation which will take about 5 minutes, to ensure you receive the appropriate treatment. Please feel free to disuss any health concerns you may have prior to appointment. This will hopefully prevent any disappointments if GP approval is required.
A combination of treatments can be most beneficial. If you are not sure which treatment is right for you, we can discuss this before or during the consultation.
The consultation form will ask for some details regarding contact and health information. By signing the consulation form, clients are giving me permission to hold records and data about them. It is important that the client is honest and open with me and will not withhold any information that may be relevant to the treatment, also understand that I am not a doctor and the client will notify myself of any changes during the course of treatments. The information will not be discussed with anyone other than myself and the client unless the client is under 18 or has a care taker or guardian. (or unless required to do so by law)
Consultation forms and treatment notes will be kept safeguarded and kept in a secure place by myself and not be transferred to any electrical device (including memory sticks) and also will not be shared by any 3rd parties.
The client may or may not talk during the massage treatment, but whatever is said will be in confidence.
I keep a written diary which is never out of my site.

How long will I keep your data
I will keep your data unless at any time that you would like me to delete your information please contact me, you have the right to do this!

Young Clients
Clients under the age of 18 years, must be accompanied by an adult. The adult must give permission for the treatment to be preformed and must co-sign the clients consultation form. The adult may or not stay in the same room, that's all up to the client and the Adult and depending on the age of the client.

Insurance
BD Therapies is fully insured by Holistic Insurance Services.

Professional boundaries
I do not do sexual, sensual, tantric, Nuru massage, cuddle massage or extras. The breast and genital area will not be massaged under any circumstances. A professional distance will be maintained for these areas. Also hip and gluteal area will be massaged only on request.

Health and Safety
If Iam feeling unwell, suffering from a cold or virus infection or general ill health, I will not be allowed to work due to the risks of cross contamination. This may result myself contacting the client to inform you of the issue at the earliest opportunity to make suitable alternative arrangements.

Cancellations
I know things happen in life, whether it's getting ill (yourself or the kids), a money issue, work commitments or family commitments or even I have many clients with conditions that benefit from massage but have rare days that they can't be touched. I completely understand, it's life. 24 hours would be fantastic, the morning of the app would be great, an hour would be completely fine. But if I come out to your house and your there or not and don't want the app, a fee would take place. The fee is £10.
If I have to cancel due to health, car problems or my son being ill, I will contact the client straight away, through the mobile number I asked for when booking the appointment. then either at the same time or the next opportunity I have, we can rearrange the booking.

Myself being late
On the rare occasion I may be late due to traffic and I'm going to be more than 5 minutes late, I will pull over and either send a quick text or call you on the number the client has given me to explain the situation. The client will still have the correct amount of time the client asked for.
If it's going to be more than 30 minutes, I will contact the client and discuss the situation to see how both myself and client is with time.

Payments
You can pay for the treatment before or on the day of your appointment. I take cash, all major debit and credit card, cheque, through Paypal, or bank transfer.
If paying with card, Paypal or bank transfer, I will never have access to your financial information.

Signing up to Newsletters
If you decide to sign up to my monthly newsletters, it will ask for your email address and optional further contact details. These details will be confidential and not sent to any 3rd parties. At any point you want to unsubscribe from the newsletters, you can do so by either clicking on the unsubscribe button at the bottom of each email or contact me by email or phone.



If you have any questions regarding anything, please don't hesitate to get in contact and ask.

call or text on 07711509493
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