We understand that circumstances may change and there may come the need for a parent to withdraw their child from the current soccer season. We do have a process for parents to request registration refunds. Note that the refund will take up to a month for us to process.
The player registration refund policy for our region is a tiered system. Please note that, due to National AYSO guidelines, certain portions of a player's registration fees are NOT refundable no matter when a player is withdrawn in most cases. Of the remaining fees (that is, after the National AYSO non-refundable fee and online payment fees are deducted), the amount refunded is:
Up to 100% - Player is withdrawn before participating in any sort of training/practices (Open Practices/assessments count) or being assigned to a team
Up to 50% - Player has participated in practices and been assigned to a team
Up to 25% - Player's team has participated in at least one match since the player was placed onto the team
No refund - Player's team has participated in at least two matches since the player was placed onto the team
The refund must be requested by sending an email to 256ayso@gmail.com, In the subject line of the email, please put: Refund request for xxxxx yyyy
(where xxxx yyyy is the name of the player, such as Sally Smith)
Include the player's date of birth as there may be multiple players with the same name. Also include your full name and contact information (name, phone number, address, email address).
For example:
Subject: Refund request for Sally Smith
My name is Jane Smith. I need to withdraw my daughter, Sally Smith, from the soccer league and I am requesting a refund. Her date of birth is 01/02/2001. My contact information and mailing address are below.
Thank you,
Jane Smith
email: janesmith@yahoo.com
cell phone: (831) 555-5555
Jane Smith
1234 Castroville Blvd.
Prunedale, CA 93907