Delivery Information

DELIVERY

Athene Skincare Ltd currently delivers to UK, European and International customers. We do not deliver to P.O. boxes. Athene Skincare offers the following delivery options:

United Kingdom

Single Item Standard UK: £3.50. Usually 2 - 5 working days to any UK address. Allow up to 14 working days for delivery.

Standard UK: £6.99. Usually 2 - 5 working days to any UK address. Allow up to 14 working days for delivery.

Standard UK FOR ORDERS OVER £50: Free. Usually 2 - 5 working days to any UK address. Allow up to 14 working days for delivery.

Express Delivery UK: £9.99. Usually takes 1 -2 days to any UK address.

Europe

Region 1: Standard Delivery £14.99.Usually 4-9 working days. Countries included in this region are: Isle of Man, Ireland, Guernsey, Jersey. Allow up to 21 working days for delivery.

Region 1: Standard Delivery FOR ORDERS OVER £100: Free.

Europe Region 2 Standard Delivery £19.99. Usually 4-9 working days. Coutries included in this region are: Austria, Andorra, Belguim, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Lativa, Leichtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City. Allow up to 21 working days for delivery.

Region 2: Standard Delivery FOR ORDERS OVER £100: Free.Usually 4-9 working days. Allow up to 21 working days for delivery.

Region 3 Standard Delivery £29.99. All other European countries. Usually 4-9 working days. Allow up to 21 working days for delivery.

International

International: £29.99. Standard Delivery Only - approximately 7-14 working days. International delivery includes the USA, Austrialia, Canada and New Zealand. Any fees charged by customs are the sole responsibility of the customer.

For any other countries, before placing an order please contact customers services by email at info@atheneskincare.co.uk

IMPORTANT: Our delivery service considers a parcel lost after it has been in the UK postal system for a period of 14 working days and 21 days for International orders. Though it is highly unlikely deliveries to take this amount of time, we are unable to despatch a replacement until this period of time has elapsed.

For security reasons, deliveries may require a signature upon receipt of order. If you will not be at your usual address during normal office hours you can provide us with an alternative delivery address where someone will be available to sign for your parcel.

If you are unable to sign for your parcel, you should receive a card with written information on where and when you should collect it. If you do not collect your parcel within a specified timeframe (usually 7 days), the parcel will be returned to us and you will need to arrange with us for a new delivery and pay for the costs incurred in resending the parcel.

DELIVERING TO ANOTHER ADDRESS

At present, for security we do not deliver to another address. If wish to, then please contact us via our email address as info@atheneksincare.co.uk