finalyearproject

Final Year Project

Avaya QQ Outlook Plug-in

coauthored with Omkar Ambardekar and Saumabha Pal

We did our final year project at Avaya. We have developed a plug-in for Microsoft Outlook for use by Avaya developers. When an email is sent, the plug-in parses the mail for certain configurable keywords. If these keywords are followed by numbers, the mail sender is presented with an option to post the mail into an Avaya database which stores information related to all development and other issues.

Specifically, these keywords are the labels Avaya uses for logging issues of different kind and the numbers are the reference numbers to locate a unique issue. Previously, developers had to manually copy the contents of the email into the database for the correct issue number. This boring and error prone task was eliminated by our plug-in.

The plug-in is widely used in Avaya and has been accepted as a standard utility.

The Team

(Omkar on the left, Saumabha on the right, and me in the center)

It was fun. And that is, to say the least. We always worked together, discussing and clearing up doubts before actually coding. This way, the progress was a bit slow, but the product had quality. We made a lot of changes to the initial idea as the project was maturing into a more tangible software. In the process, however, we did not lose sight of the final product. We worked as a jelled team, understanding each others' thoughts without having to speak them out. This does not mean we did not speak. In fact, we almost created a chatterbox zone! We always did pair programming; the person on the keyboard constantly narrating the implications of what he wrote, and the person behind his shoulders keeping score. While any two of us did the coding part, the third person did those "boring" things like documentation and UML diagrams. After all, we had to make a presentable project, not just working software!

I would like to keep links to Omkar's and Saumabha's descriptions about our project. Soon, when I persuade them to create such pages, I shall provide links to them.

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Ashutosh Dhekne