Dr. A. Chawla leads the ministry's efforts to help individuals with guidance based on the path of love promulgated by the Masters, though in no way endorsed by them. Consultations are only over the phone and can be arranged via email (please see below). Phone conversations are also monitored and/or recorded for quality assurance.
Bringing in a scientific angle due to his training, he aims to use principles from the work of Sannyal Mahasaya on Dincharya and other writers.
He constantly endeavors to expand and improve his ability to assist others in times of difficulty.
The practice of meditation helps in resolving mental health issues to some extent, though full support of medical science must not be neglected.