Documenting involves collaboratively observing and recording how spaces, objects, and services are used and re-imagined by their users or inhabitants. In design research, this method enables researchers to connect deeply with individuals and groups through creative techniques such as direct observation, conversations, drawing, photography, curation, and storytelling. This collaborative effort captures rich details of interactions, generating valuable insights into people's lives and contexts.
In the fields of care and design, this documentation is crucial for understanding habits, preferences, desires, and needs. By discussing how people engage with their environments and the services they use, researchers can uncover hidden patterns and meanings, highlighting personal experiences that might otherwise be overlooked.
Ethical considerations are essential throughout the documentation process. Researchers must ensure informed consent from the outset, covering information gathering, analysis, and sharing findings. This commitment fosters respectful representations of experiences and empowers individuals to shape how their stories are told. Thus, collaborative documenting emerges as a transformative practice that weaves care into the design research process, leading to more empathetic, meaningful, and emancipatory outcomes.
key references
Momoyo, K., Stalder, L. and Iseki Y. (2018) Architectural Ethnography. Tokyo: Toto Publishing.
Bosmans, C., Racha D., and d’Auria V. (2020) "Recording Permanence and Ephemerality in the North Quarter of Brussels: Drawing at the Intersection of Time, Space, and People." Urban Planning 5, no. 2 (2020): 249–261.
Musmar, A. (2020) "Witnessing as a Feminist Spatial Practice: Encountering the Refugee Camp Beyond Recognition." [PhD Thesis, University of Sheffield]
Image 01. Transect walk (Architecture Sans Frontières UK, 2023)
Image 02. Co-mapping uses and activities (Architecture Sans Frontières UK, 2023)
Image 03. Documenting dwelling experiences (Architecture Sans Frontières UK, 2024)
Project:
Change by Design Johannesburg: Housing Justice in the Inner City
project team:
Jhono Bennett, Jacqui Cuyler and Beatrice De Carli (Coordinators) with Kathryn Ewing, Tahmineh Hooshyar Emami, Tamara Kahn, Rowan Mackay, Sifiso Mtimunye, Francesco Pasta, Valentina Riverso.
partners:
Architecture Sans Frontières UK and 1to1 Agency of Engagement with Inner City Federation, Inner City Resource Centre, Socio-Economic Rights Institute of South Africa and International Institute for Environment and Development.
project summary & care approach
Change by Design Johannesburg is an action-learning programme dedicated to advancing the right to adequate housing in the city. This initiative is a collaboration between Architecture Sans Frontières UK (ASF-UK) and 1to1 Agency of Engagement, alongside grassroots and civil society stakeholders from South Africa and the UK.
The programme engages with residents of informally occupied buildings in inner-city Johannesburg, where these structures and their inhabitants often face significant stigma. Public discourse frequently labels these buildings as “hijacked,” “bad,” or “dark.” In this contested context, Change by Design documents both housing deprivations and residents' initiatives to improve their living conditions, aiming to amplify their housing claims.
Since 2023, the programme has collaborated with residents from approximately ten informally occupied buildings. Many of these residents are survivors of systemic violence and face intersectional discrimination related to their living conditions, citizenship, ethnicity, gender, age, and ability. This collaboration seeks to document both their challenges and their efforts to transform the physical spaces and sociopolitical environments in which they live.
methods used to think through care
Through a series of transect walks, drawing-elicited interviews, modelling workshops, and collaborative mapping exercises, Change by Design Johannesburg aims to capture the rich and diverse experiences of residents in these communities. The initiative places particular emphasis on the documentation of acts of care and maintenance carried out by residents at both household and building levels, highlighting their vital role in fostering a more inclusive and welcoming living environment in the inner city.
This process involves redrawing building and dwelling plans to accurately reflect actual living conditions, conducting focus groups to explore residents' priorities in organising their spaces, and visualising governance diagrams that illustrate the informal social systems enabling these buildings and their communities to function despite severe resource scarcity and a lack of state support. By focusing on these elements, the programme seeks to recognise residents and celebrate their contributions to improving life in inner-city Johannesburg.
entanglements of justice in care and design
The case of documenting lived experiences in Johannesburg’s inner-city buildings highlights the importance of attending to the experiences of others as significant and deserving of consideration—particularly in situations of deep-rooted epistemic injustice, where certain lives and viewpoints have long been neglected or silenced. By capturing these narratives, documentation fosters both agency and recognition.
This approach promotes agency by encouraging residents to develop self-awareness and a deeper understanding of their own circumstances, facilitating conversations about desirable and possible changes in their living spaces and socio-political settings. Simultaneously, as a foundation for ongoing knowledge sharing and dissemination, documenting enables marginalised voices to be seen and valued in contexts that would otherwise overlook them, for instance, placing them at the centre of policy debates.
references
[the outputs are in progress]*