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Student Services Information Desk (SSID)
Student Services Information Desk (SSID)
SSiD is a 'one-stop shop' student information service that can answer the majority of your questions. They can offer guidance on issues such as exams, changing course and extenuating circumstances, and provide a range of administrative services including:
UCards
Transcripts
Bank letters
Student status documents
Council tax exemption letters
If they can’t answer your question, they’ll refer you to the relevant service or department who can.
You can also browse their web pages for information, support and guidance on all aspects of University life.
Location:
Level 3, Students' Union Building.
Contact details:
Student Welfare and Wellbeing - University/Faculty/School
Student Welfare and Wellbeing - University/Faculty/School
University Student Welfare Service
You are strongly advised to discuss issues with your personal tutor or module lead, as they will be able to discuss support within the School and possibly a support plan.
If you’re experiencing personal difficulties that are impacting on your University experience and ability to study, our Student Welfare team can help.
They can provide support and advice to help you deal with welfare issues resulting from situations, including but not limited to:
Harassment
Sexual Violence
Housing/finance issues
Serious ill health/hospitalisation
Sexual violence (current or historic)
Victim of a crime
Bullying and harassment
Housing/relationship issues
Relationship abuse
Bereavement
Missing students
Forced marriage and honour violence
Tel: +44 114 222 4321
Email: support@sheffield.ac.uk
University Student Wellbeing Service
If you’re experiencing difficulties and challenges, our Student Wellbeing Service offers short-term, tailored one-to-one support to help you manage your wellbeing and succeed at University.
If you’re feeling down, overwhelmed or struggling to adjust to student life your Faculty Wellbeing Advisor can assist you in improving your wellbeing and help you get back on track
The Student Wellbeing Service:
provide a confidential space for you to explore and understand your difficulties
offer guidance, practical advice, interventions and self-help techniques
signpost you to other relevant support services
be a supportive friendly face to check in with throughout your time at university
Please visit the page below for more information and to book an appointment.
https://www.sheffield.ac.uk/new-students/after-registration#health-wellbeing
Faculty Wellbeing Advisor
If you’re feeling down, overwhelmed or struggling to adjust to student life, your Faculty Wellbeing Advisor can:
support you with difficulties you’re experiencing
listen supportively and assist you in improving your emotional wellbeing
offer practical advice, interventions and self-help techniques
signpost you to other relevant support services
You can follow this link to book an appointment to speak to Katie Barron the Faculty Wellbeing Advisor
https://www.sheffield.ac.uk/ssid/wellbeing/appointments#medicine
School Student Support Advisor
My name is Gilliam Turner and I am your Student Support Advisor throughout your time at the School. Your welfare and wellbeing plays an important role in your success at University and beyond and we are committed to ensuring that you have access to the support you require.
Positive wellbeing can help us flourish in our academic and professional journey, build resilience against adversity and support us to develop protective factors that enable us to stay well. In addition to providing you with a safe space to speak about any welfare concerns you may have, you are welcome to use me as a sounding board to discuss your needs and to identify the support services available to you.
Please feel free to contact me by email in the first instance and, if appropriate, we can arrange to have a conversation at a convenient time. I hope you find your time at the School of Allied Health Professions, Nursing & Midwifery to be a positive one. Rest assured that I am available to you at all points during your student journey.
Gillian
Email: g.a.turner@sheffield.ac.uk
Student Access to Mental Health Support (SAMHS)
Student Access to Mental Health Support (SAMHS)
Student Access to Mental Health Support (SAMHS)
If you need mental health support during your studies, you can register online with Student Mental Health, Counselling & Therapies Service.
They’ll consider your suitability for one-to-one counselling with the University Counselling Service, as well as a wide range of other available interventions.
students.sheffield.ac.uk/mental-health/registration
Events and workshops
Student Mental Health, Counselling & Therapies Service offers a range of online support sessions on a regular basis, including regular sessions for BME students and sessions that respond directly to global events.
students.sheffield.ac.uk/mental-health/home/workshops
External support
As a student, you have free international access to Togetherall, an online mental health community providing 24/7 support from peers and trained counsellors.
students.sheffield.ac.uk/mental-health/online-support
To find out more about our psychological support, visit:
Disability and Dyslexia Support Service (DDSS)
Disability and Dyslexia Support Service (DDSS)
Disability and Dyslexia Support Service (DDSS)
You may be eligible for disability support if you have an impairment or condition that has a substantial and long-term adverse effect on your ability to carry out study-related tasks, such as:
reading
sitting exams
attending classes
taking notes in class
delivering presentations
planning and writing assignments
DDSS can provide guidance and advice on setting up disability support, including how to organise exam support adjustments.
The deadline for setting up exam support is usually in week 9 of each semester.
Watch the Introduction to Disability and Dyslexia Support Service (DDSS) video (12 minutes)
For more information, please visit: students.sheffield.ac.uk/disability
Rachael Duckworth - Joint Disability Liaison Officer (for Nursing and Midwifery)
Rachael Duckworth - Joint Disability Liaison Officer (for Nursing and Midwifery)
Introducing the Disability Liaison Officer
Introducing the Disability Liaison Officer
Hello,
I’m Rachael Duckworth and I’m the joint Disability Liaison Officer (DLO) for the Division of Nursing and Midwifery with my colleague Jackie Dale. I am a registered nurse and a nurse teacher, teaching mainly on the nursing undergraduate programmes.
All academic departments have a DLO as a source of help for students with disabilities or specific learning difficulties and I can be contacted if you have a question or concern, particularly if related to departmental support or processes.
I work closely with the University of Sheffield's Disability and Dyslexia Support Service (DDSS). If you have an impairment or condition that can make it difficult for you to undertake study-related tasks like sitting exams, reading, planning and writing assignments, attending classes, taking notes or delivering presentations, then you are likely to be eligible for disability support. If any of this sounds like you, and you have not already done so, contact DDSS and make an appointment to speak with an adviser. The Disability and Dyslexia Support Service is on the ground floor of the Alfred Denny Building, you can call them on 0114 222 1303 or email disability.info@sheffield.ac.uk.
You’re also very welcome to talk to me, you can get in touch via email or stop me for a chat if you see me around.
Rachael
Email: r.e.duckworth@sheffield.ac.uk
University of Sheffield accessibility guide for disabled students, staff and visitors: https://www.accessable.co.uk/university-of-sheffield
Karzan Hughes - Disability Liaison Officer (for Ophthalmology and Orthoptics)
Karzan Hughes - Disability Liaison Officer (for Ophthalmology and Orthoptics)
Hello,
I’m Karzan Hughes and I’m the Disability Liaison Officer (DLO) for the Division of Ophthalmology and Orthoptics. All academic departments have a DLO as a source of help for students with disabilities or specific learning difficulties and I can be contacted if you have a question or concern, particularly if related to departmental support or processes.
I work closely with the University of Sheffield's Disability and Dyslexia Support Service (DDSS). If you have an impairment or condition that can make it difficult for you to undertake study-related tasks like sitting exams, reading, planning and writing assignments, attending classes, taking notes or delivering presentations, then you are likely to be eligible for disability support. If any of this sounds like you, and you have not already done so, contact DDSS and make an appointment to speak with an adviser. The Disability and Dyslexia Support Service is on the ground floor of the Alfred Denny Building, you can call them on 0114 222 1303 or email disability.info@sheffield.ac.uk.
You’re also very welcome to talk to me, you can get in touch via email or phone or stop me for a chat if you see me around.
Karzan
Telephone: 0114 215 9035
Ben Rutter - Disability Liaison Officer (for Human Communication Sciences)
Ben Rutter - Disability Liaison Officer (for Human Communication Sciences)
Telephone: 0114 22 22413
Email: b.rutter@sheffield.ac.uk
Equality, Diversity and Inclusion (EDI)
Equality, Diversity and Inclusion (EDI)
The School of Allied Health Professions, Nursing & Midwifery is committed to taking positive action to ensure that all of our students, staff, and clinic service users feel included and are supported to flourish and succeed within our learning community. In alignment and compliance with the Equality Act 2010, our key areas of work are linked to the following protected characteristics: age, race, disability, sex, sexual orientation, gender reassignment, marriage or civil partnership, and religion or belief. Further details about Equality, Diversity and Inclusion at the University, including the ‘Report and Support’ harassment or discrimination resource, can be found here.
If you have any problems contacting your Disability Liaison Officer or have any questions or comments about EDI in the School of AHPNM, contact Dr Sharron Hinchliff (Departmental Director of Equality, Diversity and Inclusion) on s.hinchliff@sheffield.ac.uk.
Academic Tutorial Support
Academic Tutorial Support
All students will have access to an academic tutor throughout their studies. Tutorial support allows for students to discuss and get support for academic matters including study skills and careers guidance.
"Please note that correspondence by email between yourself and any member of staff at the university will be via your university email account and not your home/work email address so please check this regularly".
The University uses the Personal and Academic Tutoring System (PATS) system to keep a record of pastoral and academic support offered to students.
You will be introduced to your academic tutor at the start of your studies.
Student registration
Student registration
If you are a new student registering with us you can find all the essential information you need to know about registering as a student here: www.sheffield.ac.uk/registration/newstudents
If you are a continuing student who is either moving into a further year of study, returning from a leave of absence or have studied with us before and need to confirm your intention to continue your studies you can get help here www.sheffield.ac.uk/registration/continuing
For students registering to undertake our part-time CPD modules you can find more information about the Schools registration process here sites.google.com/a/sheffield.ac.uk/student-induction/home
Student Finance and Fees & Funding
Student Finance and Fees & Funding
The Student Fees & Funding Team is responsible for providing the University’s student finance service. The team:
ensures that your student record holds the correct fee, funding and payment information
issues fee refunds and funding payments to students
manages student debt
They also have funds available to provide you with support if you’re experiencing exceptional financial difficulties.
You can find out more information on the page below, including tools to help you manage your money:
https://students.sheffield.ac.uk/ssid/money
Contact Us
Student Fees and Funding helpline: 0114 222 9754 (Monday - Friday, 10:00am - 4:00pm)
For specific questions about fees, complete this webform.
For specific questions about bursaries, scholarships and financial support, email financialhelp@sheffield.ac.uk.
All contact with the team is confidential.
International Students
International Students
For up-to-date information on student visas and immigration, including how to make changes to your course, please visit:
www.sheffield.ac.uk/new-students/immigration
If you have any questions about your immigration status you must seek advice from our qualified and authorised immigration advisers. For information on how to contact us, visit:
www.sheffield.ac.uk/new-students/immigration/student-visa-application/contact-us
For information on how Global Campus can help you with living and studying in a new country, please visit:
Academic Skills Centre 301 Glossop Road
Academic Skills Centre 301 Glossop Road
301 is the University's Student Skills and Development Centre based in 301 Glossop Road, the Centre offers a range of services and activities to support your skills development.
Library Support
Library Support
For general enquiries, contact Library Help (by email library@sheffield.ac.uk, by phone 0114 222 7200, by Live Chat, or speak to a member of library staff.
Each department has a librarian you can contact them for advice about finding reading for your studies or with any other questions you have relating to library support for your course. You can contact our Faculty Librarian Anthea Tucker via the link below.
https://www.sheffield.ac.uk/library/liaison/med
If you’re looking for a book or article the Library doesn’t have, contact library@sheffield.ac.uk and we’ll do our best to help you
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