Improving the user experience

From using different devices, browser types or screen sizes, to simply wearing a pair of glasses, we all interact with digital content in different ways.  

It is crucial not to view digital accessibility as only supporting people with disabilities!  Taking proactive steps to improve the accessibility of your digital content will also have a profound effect on the overall user experience. 

Support available for you

We wanted to create some new flexible online courses on digital accessibility which all staff at the University can access through My Development and complete at their own pace and revisit it at any time. 

Accessible digital resources - The course shows you how to add accessibility into everyday tasks and here are some snippets into the course:

Headings and styles 

Headings can be used with Google Docs' and Microsoft Word to help a user navigate between the contents of a document. This makes it much easier for readers to find the specific information they're looking for especially with a screen reader which. Imagine a long report without headings - it would be like reading a giant block of text, with no clear separation between ideas. Headings act like signposts, guiding readers to the content that interests them.

PDFs

PDFs are everywhere, but for people with visual impairments or who rely on screen readers, they can be a real headache.

• Scanned Images- Many PDFs are just scanned images of physical documents. Screen readers can't read pictures, so they just say "image" – not helpful!

• Missing labels. Imagine a document with no headings or clear sections. PDFs need proper tags to understand what's what. The good news is that you can add these tags on Adobe Acrobat!

• Stuck in one size. Students may access content on a phone or tablet and PDFs can be stubborn about resizing on these devices. Zooming in and out to read can become time consuming and frustrating

Web pages

When it comes to ensuring that the web content you publish is accessible it is important to always be proactive, taking steps to make your content accessible before it is published!

This can include:

• Always being mindful of your audience. Who are your visitors and what information might they be looking for? Avoid focussing solely on what you want to tell them.

• Making information scannable. Use short, simple sentences as often as possible. Separate content and highlight key information that your visitors might be looking for.

• Maintaining consistency. We want our visitors to have a consistent experience on pages across the University website. Ensure that information is placed where users would expect it to be located.

• Using media appropriately.  For example, ensure that any images that provide the reader with context have suitable alt text or text alternatives on the page. Avoid images that contain text.

If you are interested in learning more about creating accessible web content, you can find out more on the University’s web support pages.

For CMS editors, a training course on creating accessible CMS websites will soon be available through myDevelopment.

Further support through Elevate

Elevate provides support and opportunities for all staff who teach and support learning to engage in professional development. Please get in touch if you would like more information on digital accessibility including 1:1’s, workshops and guidance.

This article originally appeared on the Elevate Blog.