Starling Standards

The Starling Care Model

Holistic & Evidence-Based Care

Maternal mental health is shaped by many factors and adherence to evidence-based care ensures our patients are treated safely and effectively across their journey. A holistic lens allows us to address the whole person and not just diagnoses.

Integrated Team Based Support

Combining care from our PMHNPs, individual and group therapists creates a comprehensive support that no single modality can provide alone as they work synergistically to improve outcomes, reduce isolation and promote sustained recovery for our patients.

Dynamic, Measurement Guided Care

Regular, validated symptom and function measures allow care to be adjusted in real time as maternal mental health shifts across the patients journey. Measurement- base card improves clinical precision, reduces under or over treatment and ensures decisions are guided by data - not assumptions.

Goal Oriented

Clear, collaboratively defined SMART goals anchor care to what matters most to our patients. Goal oriented care keeps treatment focused, measurable and accountable across the entire treatment team.

Exclusionary Criteria

Process to Refer Patient Out

Exclusionary Criteria Policy

Medication Management Policy

Formulary Policy

Session Guidelines

Calendar Availability

Daily Email Monitoring

Documentation SLA

Missed Session Process

Billing Guidelines

Scheduling, Attendance, and Missed Session Policy

Care Coordination & Measurement Based Care

Internal Therapy Referrals

External Care Coordination

MBC Guidelines

Care Coordination Policy

Paperwork Policy

Medical Records Request Process

Patient Requested Paperwork Policy

Safety & Crisis Response Policy

Safety and Crisis Response Policy

Downtime Procedure