Requesting In-Class IT Support

Instructions:  

1. Please copy the information below (from “Name” down to the end) and paste it into an email. 

2. Complete the required information in the email by typing next to each dot and make the subject line a brief summary of your issue (ex. Can’t log into the VPN… my monitor won’t turn on… etc). 

3. Once the email is ready please send it to inclasshelp@selectquote.com. 

4. You will receive an email back with your support ticket number shortly after sending your email, and then will receive a second email immediately thereafter with a link to schedule a 30-minute help session with one of our IT technicians. Please refer to your ticket number when speaking with IT or your trainer about your issue.

Email Template

Name:

Phone Number:

Position: 

Class Start Date:

Head trainer:

Description of Issue: 

Are you presently able to continue your training? (Yes or No)