Parent Resources

IT HELP DESK AND REMOTE LEARNING RESOURCES

How to Complete Daily Health Screenings for Your Child

As always, the health and safety of our students, families, and school staff remain our top priority. The DOE has spent months preparing for the safe reopening of our schools; we know they are like home for so many of us and provide the social-emotional support and learning our children need.

We all have a part to play in keeping our school communities safe. We are asking you to do your part by making sure your children have completed their health screenings (including temperature checks) before they enter school buildings.

The DOE encourages you to use their Online Health Screening Tool each day that your child is scheduled to attend in-person learning.

Health Screening Form Completion videos

Please use links below to access Health Screening Form Completion for Families videos in English, Spanish, and Chinese

DOE Health Screening Forms in Multiple Languages

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To view a copy of this document in your language, visit schools.nyc.gov/messagesforfamilies

For more information about the DOE’s Random COVID-19 Testing Program, please see the presentation from last week’s parent leader briefing on random testing in schools and links below. If you were unable to make the event, you can watch the recording here.

See the Frequently Asked Questions about the testing program.


COVID-19 Testing Results for Schools

The DOE website has been recently updated with information on results of COVID-19 testing at individual public schools. You can find citywide and borough-wide testing data below, as well as information for specific schools.

NYC DOE Daily COVID Case Map

The DOE website now features a map that shows all known cases of COVID-19 at New York City public schools. It is updated Sunday through Friday at 6:00pm, and shows information about classroom and school building closures.

Student and Staff Health and Safety

Priority Testing for School-Based Staff and Students


Testing at 22 Health and Hospital (H+H) testing sites during the 2020-2021 school year is being prioritized for all
  • Department of Education students in 3K through grade 12
  • Department of Education employees,
  • Employees of Department of Education contracted early childhood programs, and affiliated family child care networks
  • Employees of Department of Education- and Department of Youth and Community Development-contracted Learning Bridges programs

The list of DOE-priority testing sites, along with their operating hours, is included below. Please note only the sites listed below offer DOE-priority testing. If you arrive at an H+H site not on this list, you will not receive DOE-priority testing. All of these sites are walk-in only.
All employees should bring an ID and proof of their DOE employment status with them to get tested. Staff at contracted programs should bring an employee verification letter supplied by their program specifically for this purpose. DOE students are not required to bring a student ID or proof of enrollment. Employees and parents of students are also encouraged to bring their insurance card. With or without an insurance card, there is no cost to employees or students to get tested.
Queens
NYC Health + Hospitals, Gotham Health: Woodside50-53 Newtown Road, Queens NY 11377Monday - Friday, 9:00 AM - 3:00 PM
NYC Health + Hospitals, Elmhurst79-01 Broadway, Queens NY 11373Use 41st Avenue entrance. Walk-in testing located directly inside.Monday - Saturday, 8:00 AM - 4:30 PMSunday, 8:00 AM - 12:00 PM
NYC Health + Hospitals, Queens82-68 164th Street, Queens NY 11432Walk-in testing located north of Grand Pavilion on 164th St.Monday, Wednesday, Friday, 7:00 AM - 5:00 PMTuesday, Thursday, Saturday, Sunday, 9:00 AM - 5:00 PM
For a complete list in all five boroughs, please visit: https://www.schools.nyc.gov/school-year-20-21/return-to-school-2020/health-and-safety/priority-testing
To help students stay connected during emergencies, the DOE is lending internet-enabled iPads to support remote learning for students. If you would like to request a device for a NYC student in your family, please fill out the Request form. The DOE will use the contact information you provide to get in touch with you to discuss when and where you can pick up a device. Priority will be given to students most in need, and all devices are granted on a temporary basis and will need to be returned.
  • There is a limit of one device per student
  • Families with multiple students will need to fill out a separate form for each device needed
  • The device should be used only to access remote learning activities
  • The device is being loaned for the student’s use during remote learning
    • The device is the property of the NYCDOE and contains a tracking device so that the device can be located.
    • The device must be returned when on-site learning resumes, unless otherwise instructed by the NYCDOE


NYC Schools Account

With an NYC Schools Account you will be able to access key information about your child's progress in school, including attendance, report card grades, assessments, general student information, and academic schedule in one of ten languages on a computer, phone or tablet.

Register for an Account in Person or Online

To set up an account, you must be your child's parent or legal guardian and live at the same address as he or she. If you have more than one child attending an NYC public school, you can link all of them to the same NYC Schools Account. You can register for a NYC Schools Account in two ways:

  • Use the NYC Schools Account Creation Code provided in the letter from your school; OR

  • Visit your child's school in person to receive a temporary password.


To register in person:

Visit your child's school or schedule an appointment at the district office (718-631-6982) to create an account. When setting up an account, be sure to bring:

  • A valid photo ID:

    • Passport

    • Driver’s license, State ID, or permit;

    • IDNYC

  • Your child's 9-digit NYC student ID number (you can find this on your child's academic records, including a report card). If you do not have your child’s ID number, ask your school.

  • A valid email address . Register for a free email address using Gmail, Hotmail, or Yahoo.

For additional information on obtaining a photo ID, visit http://www.nyc.gov/idnyc.


To register online:

You may also register online for a NYC Schools account without visiting your school. You will need your child's unique NYC Schools Account Creation Code, which you received in a letter from your school, and your child’s 9-digit student ID number in order to create an NYC Schools Account or to add additional children to your existing account. For additional information and step-by-step instructions, see below.


Signing into Your NYC Schools Account

Sign into your NYC Schools Account from a computer, phone, or tablet by visiting https://mystudent.nyc.


If you created your account in person, enter your email address and temporary password on the NYC Schools login page. Follow the directions printed on your "NYC Schools Account Confirmation Receipt", which will walk you through the account set up process.


Resources

  • Please refer to the link below for an overview of your NYC Schools Account, including sign-on instructions and FAQs. If you have any questions or need assistance, contact your child's school.

Additional Resource Links

Incident or Bullying Reporting

All schools should be safe, respectful and inclusive learning environments that support students’ well-being, academic achievement and social growth. However, if you feel your child has experienced sexual harassment, discrimination, harassment, intimidation, or bullying, then you can report it using one of these ways:


Schools are required to report such complaints in their Online Occurrence Reporting System (OORS). You can ask the school administration for the incident number for follow up. The school will conduct an investigation and will inform you of the outcome of the investigation. If the investigation finds that a student—or students—have been bullying or harassing your child, the school will follow the process described in the Discipline Code (also known as the Citywide Behavioral Expectations to Support Student Learning) and Chancellor’s Regulations A-831 or A-832 (which can be found below).

Office of Adult Continuing Education