Books

Troubleshooting 101

  • If you are having issues with your iPad, turn it off and on again.

    • Press and hold the lock button at the top of your iPad until you see a slider to turn it off.

  • If you are still having issues with your iPad, try a Hard Reset

    • Press and hold the lock button AND the home button. Your iPad will turn off. KEEP PRESSING until the Apple logo appears on the screen

  • If you have having issues with a particular app, delete it, then re-install it from the App Portal.

Picture of 3 iPads with lit-up screens

Tech Hotline

If you have already tried the above and STILL need help with your iPad, call the SUSD Tech Hotline

(559) 524-7874

If you are having trouble with how to use a particular app, ask me!