Method - Interview, questionaire
Due to these answers, VMC conpany has great products. This is the most important thing in a business, so they should continue producing high-quality medicines and giving great services to the customers. They can also give discounts in the next payment to keep the customer demand.
Due to this comments from customers, VMC company has some complains about their service and the quantity of their products. It can cause the customers not wanting to go back to them with their mext orders and their profits will decrease. So they should boost their speed on replying customers messages and put more detailed information about them and their products on the website. As they are promoting new medicine for fishes, they are solving the problem as not having a variety of products.
I did this research in a countryside and most of them know or use VMC's products. They also gave great comments about the products and services., which shows VMC has done a great job of advertising and promoting high-quality products. They should keep on those quality and services.