RVO Health Content Freelancers Resource Hub
Welcome to RVO Health!
We are excited for you to be part of this company that is on a mission to give people a better way to health & well-being! We own and operate the largest health & well-being platform in the US, helping nearly 100 million people a month seek information, find a doctor, save money, and take action around their health & well-being. Our portfolio of industry-leading websites, products, and services touches every part of the health and wellness journey.
In this space, you can find important resources as you become a Content Freelancer for RVO Health. Thank you for all that you do to help RVO Health be a trusted health ally. Our audience and our team greatly appreciate you!
If you have general questions or feedback, please email your RVO Health Content Organization's Point of Contact or our Content Operations Team at contentops@rvohealth.com.
Our Portfolio of Brands
Our portfolio includes information on demand, education and advice, condition-based communities, access to healthcare, an e-commerce store of health products and services, prescription discounts, prescriptions delivered to your doorstep, and more. We are making health easier to navigate, more accessible, and more affordable for everyone.
Whole-person health information
The Healthline Group portfolio helps customers find medically-backed information about thousands of health-related questions, products, and chronic conditions.
Feel better about finding healthcare
Healthgrades takes the guesswork out of finding the right doctors, hospitals, and care for you and your family. Half of all Americans who see doctors each year use Healthgrades.
Greatist is dedicated to making wellness information accessible for people of all lifestyles and budgets.
Bezzy is a suite of online communities providing meaningful connection to people living with chronic conditions.
Every month, over 85 million people visit Medical News Today for in-depth health information and medical research.
PsychCentral is dedicated to being a partner for guidance and support in wellness and mental health.
Platejoy offers custom meal plans, personalized recipes and grocery lists to help you save time and eat better.
Over 18.6 million people have used the Optum Perks prescription discount card – with over $1.7 billion saved on prescription medications.
FAQ
Below are some answers to questions that most content freelancers have. For any additional questions, please reach out to your RVO Health Point of Contact or RVO Health Content Operations Team at contentops@rvohealth.com.
Q: Where can I find out the status of my invoice if I invoice through Oracle?
A: You can see the status of invoices (e.g., approved, paid, pending) in your Oracle Supplier Portal under "Invoices and Payments" section.
Q: Where can I find out the status of my invoice if I invoice through MBO System (JobDiva)?
A: You can see the status of invoices (e.g., approved, paid, pending) in your MBO JobDiva Portal. If there are any questions related to invoices, please reach out directly to MBO at clientcare@mbopartners.com.
Q: How do I fill out my W-9/W-8 form?
A: Unfortunately, we are not allowed to provide advice on how to fill out a W-9/W-8 form since this is a federal document and not an RV-specific document. Please contact your tax agent or visit the IRS website to receive guidance. Click here to be directed to the IRS site with instructions on how to complete your W-9 form and click here to see further information on the W-8 form.
Q: How do I update my banking information in Oracle?
A: Please click here for the tutorial (slides 6-9).
Q: How do I update my banking information in MBO System (JobDiva)?
A: Please reach out to MBO directly at clientcare@mbopartners.com.
Q: How long does it take to be paid after submitting an invoice through MBO System (Job Diva)?
A: For Payroll Services, you are paid every 2 weeks.
For Independent Contractors (Business Services or Vendor Services), Please refer to this doc on payment timeline.
Q: How long does it take to be paid after submitting an invoice through Oracle?
A: After you invoice against a Purchase Order (PO) in Workday, an internal requestor must approve that invoice. Approved invoices are then paid out on Mondays and Wednesdays for freelancers paid in USD and Wednesdays only for non-USD currencies.
Q: Who do I contact about a delayed payment through Oracle?
A: Email procurement@rvohealth.com and ap@rvohealth.com and cc'd contentops@rvohealth.com and your RVO Health Point of Contact. Please allow 2.5 weeks from the date you submit an assignment to pass before reaching out. We do our best to keep processes moving as smoothly as possible, but we appreciate your understanding if POs are delayed a few days. This is especially true around US holidays and kids' spring breaks.
Q: Who do I contact about a delayed payment through MBO?
A: Email clientcare@mbopartners.com and rvoh_ic_program@rvohealth.com and cc'd contentops@rvohealth.com and your RVO Health Point of Contact.
Q: How do I update my address in Oracle?
A: Please click here for the tutorial (slides 5-6).
Q: How do I update my address in MBO?
A: Please reach out directly to MBO at clientcare@mbopartners.com.
Q: Where can I find my 1099 form?
A: These are being emailed and mailed by RVO Procurement Team if Oracle and by MBO Team if MBO.