Frequently Asked Questions

Reception - Year 2

How do you stop pupils loosing track or location of the device?

Each iPad is in a coloured protected case to easily identify which year group it belongs to. The lock screens also indicate the year group. Each trolley is managed by the Head of Year, iPads are continually accessible within the classroom and students are taught to return iPads at the end of the day.

Laptops are not moved from the classroom when in use.

How long will my child be using a device for in the school day?

It is impossible to give a number to this question as staff are trained to use devices only when they can add value to the lesson and put away when they do not. One of the main reasons for device use in school is to teach students balanced and purposeful habits. To achieve this, devices are not used for every lesson and only when required. It's also worth noting that screen purpose is far more significant than screen time as per our 1st Let's Stop Calling it Screen Time workshop.

Where do pupils store the devices when not in use?

The class teacher and teaching assistant will help pupils manage the use of devices in lesson. All devices are centrally managed from the Pre-Prep staff room via a scannable check-out and check-in system.

Will there be device training for parents?

Yes, we hold Digital Learning workshops every term which is advertised via SchoolZine and our marketing channels. There is also a wealth of resources and advice on the Digital Wellbeing page of this website where you can also find previous workshop content. Our Director of Digital Learning welcomes any questions you may have at any time.

What is a parent's responsibility if a device is lost or damaged?

We recognise that younger children are more likely to loose or damage a device. The school has prepared for this inevitability and will cover the cost for loss / damage except for in extreme cases which will be dealt with case-by-case.

How do you deal with inappropriate device use?

Misuse of technology; breaking of the Acceptable Use Policy will be dealt with in the same way as any other misbehaviour. Like any other tool, the proper use of technology needs to be learnt and this sometimes includes following the behaviour pathway.

How often will my child be using their device?

Part of the ethos behind using devices in school is to teach our children purpose and balance. Devices are usually accessible as part of their provisional learning when it will add value to their learning. They are used for a purpose and when that purpose is complete, they are put away again. Due to this model, it is very difficult to put a value on how long a student will be on a device for. However, as we know from research shown in Let's Stop Calling it Screen Time workshop, the evidence is showing that what they are doing on a device is much more important than for how long.

Does the school offer any technical support?

The school will attempt to remedy any device issue within 1 school day using our specialist I.T. Support team, student Tech Team or staff EdTech Team. Whilst we do not offer any official support for non-school devices, we run at least 1 workshop-per-term offering setup and device advice, with the option for parents to bring in devices from home for school to assist in setting up inbuilt safety systems. 

Does the school monitor the effectiveness of digital devices?

The school is uses a 3, 3, 3, 6 model to any new digital initiative: reviews at 3 days, 3 weeks, 3 months and 6 months. After this, annual reviews are conducted to ensure we are making the most of latest research and trends in the every changing technological world. Your contribution to these review cycles would be greatly appreciated.

Year 3 - 6

How do you stop students loosing track or location of their iPad?

Each iPad's lock screen shows the name of the student it has been assigned to and we teach how to appropriately personalise each lock and home screen. Apple's Find My feature is enabled on all iPads and students are taught to report losses to a teacher so the device can be tracked down via GPS and audible signals by one of our EdTech or I.T. Support team.

How long will my child be using an iPad for in the school day?

It is impossible to give a number to this question as staff are trained to use iPads only when they can add value to the lesson and put away when they do not. One of the main reasons for iPad use in school is to teach students balanced and purposeful habits. To achieve this, iPads are not used for every lesson and only when required. It's also worth noting that screen purpose is far more significant than screen time as per our 1st Let's Stop Calling it Screen Time workshop.

Where do pupils store the iPads when not in use?

Students are expected to keep their iPads with them at all times except for break times and toilet visits. During break times, the iPad is expected to be returned to their form room's iPad trolley.

Will there be device training for parents?

Yes, we hold Digital Learning workshops every term which is advertised via SchoolZine and our marketing channels. There is also a wealth of resources and advice on the Digital Wellbeing page of this website where you can also find previous workshop content. Our Director of Digital Learning welcomes any questions you may have at any time.

What is a parent's responsibility if a device is lost or damaged?

Accidents are expected and are a part of teaching our students about device responsibility and ownership. The school has prepared for this inevitability as far as it can and will cover the cost for loss / damage if it is the first occasion. On repeat occasions or extreme cases, parents may be asked to cover costs. More information can be found in our Acceptable Use Policy as part of our Digital Awareness Policy.

How do you deal with inappropriate device use?

As stated in the Year 3 - 6 Acceptable Use Policy, any student misusing technology will proceed down the iPenalty pathway which in summary follows 3 levels:

How often will my child be using their device?

Part of the ethos behind using devices in school is to teach our children purpose and balance. Devices will only be used when they will add value to their learning. They are used for a purpose and when that purpose is complete, they are put away again. Due to this model, it is very difficult to put a value on how long a student will be on a device for. However, as we know from research shown in Let's Stop Calling it Screen Time workshop, the evidence is showing that what they are doing on a device is much more important than for how long.

Does the school offer any technical support?

The school will attempt to remedy any school device issue within 1 school day using our specialist I.T. Support team, student Tech Team or staff EdTech Team. Whilst we do not offer any official support for non-school devices, we will help where reasonably possible and at the very least, offer a loan iPad (to remain in school) whilst a student device is repaired. We also run at least 1 workshop-per-term offering setup and device advice, with the option for parents to bring in devices from home for school to assist in setting up inbuilt safety systems. 

Does the school monitor the effectiveness of digital devices?

The school is uses a 3, 3, 3, 6 model to any new digital initiative: reviews at 3 days, 3 weeks, 3 months and 6 months. After this, annual reviews are conducted to ensure we are making the most of latest research and trends in the every changing technological world. Your contribution to these review cycles would be greatly appreciated.

Year 7 - D Block

Who owns the device?

As we are asking parents to provide the device to bring from home, parents will own it completely.

How do you stop students loosing track or location of their device?

We ask each student to personalise their device with a case and / or wallpaper and recognisable username. We strongly recommend that any GPS location feature is enabled so it can be tracked down should it be lost:

> View Digital Wellbeing for more instructions on how to setup your BYOD devices safely.

Why are you asking us to bring in our own device?

Please visit the Year 7 - D Block page to find our why we are bringing in this initiative.

We have an existing device but it isn't touchscreen, why can't I use that?

The school has studied how the different use cases for devices across Prep and Senior for the last year. This study concluded that students without touchscreens were often having to bring in additional touchscreen devices to meet the requirements of their lessons. Students without touchscreens were also being put at a disadvantage over those with touchscreens as they were unable to access digital ink and the creative content demands of their lessons. To prevent this disparity, and raise the level and consistency in lesson delivery, we are asking for touchscreen devices only.

Do I need to know my child's passcode or word?

Yes, or at the very least, their device should be accessible to you via one of the device safety setups (viewable on our Digital Wellbeing page). It is important to develop a culture of trust with your child's device use. Having access to their devices is important for monitoring younger children. Also, children often forget passwords so we always recommend they're shared with parents.

What are you doing to keep the devices safe at school?

Our Acceptable Usage Policy (AUP) outlines all we do to ensure devices are kept safe at school. This is shared, discussed and signed by each student at the start of their school life and reviewed annually. School areas are monitored by CCTV and devices are not allowed at breaktimes.

School is alerted if inappropriate content is attempted to be accessed and the content is restricted, just as it is with school devices.

In addition, we recommend setting the devices up for your own piece-of-mind following the steps on our Digital Wellbeing page.

My child has personal information on their device such as photos and games. Do they need to be removed?

No, whilst our AUP states that only educational content may be accessed during school times, non-school content does not have to be removed. Children will be taught how to focus their devices for the appropriate purpose and time.

If we find games on student’s devices that are unsuitable for school and for the child’s age we will contact you. Of course, there are some parents who have more relaxed opinions about age appropriateness, and there are also parents who simply don’t know what their children have downloaded. We would strongly recommend that you make an effort to know and follow app and game ratings. Students should NOT have games on their devices that are significantly above their age rating.

Please take note of app and game ratings before buying or downloading. For a greater understanding of a game’s suitability for your child, we would strongly recommend visiting our Digital Wellbeing page

For example, Common Sense Media carefully assess and review thousands of games for mobile devices, computers and consoles. They do the same for movies and books too. You can even search by age and category, to help you find new media. They report back on features ranging from Educational Value to references to Drinking & Drugs etc.

Will my child's screen time increase?

No, screen time expectation will not change as no extra usage is being asked in school. It's also worth noting that screen purpose is far more significant than screen time as per our 1st Let's Stop Calling it Screen Time workshop.

How long will my child be using a device for in the school day?

It is impossible to give a number to this question as staff are trained to use devices only when they can add value to the lesson and put away when they do not. One of the main reasons for device use in school is to teach students balanced and purposeful habits. To achieve this, devices are not used for every lesson and only when required. However, you are recommended to setup the device within a family setup so you can monitor screen time on demand using our Digital Wellbeing page. It's also worth noting that screen purpose is far more significant than screen time as per our 1st Let's Stop Calling it Screen Time workshop.

Will students take their device home with them each day?

Yes as this will enable them to practice the skills necessary for strengthing their responsibility and digital ownership. It also helps put into practice the idea of using devices for different purposes based on the setting you are in. This will also give students chance to continue on any project they wish as well as a chance to recharge their devices each night.

Where do pupils store their devices when not in use?

Students are expected to keep their devices with them at all times except for break times and toilet visits. During break times, the iPad is expected to be returned to their form room's locker.

Will there be device training for parents?

Yes, we hold Digital Learning workshops every term which is advertised via SchoolZine and our marketing channels. There is also a wealth of resources and advice on the Digital Wellbeing page of this website where you can also find previous workshop content. Our Director of Digital Learning welcomes any questions you may have at any time.

Is there an insurance plan provided by the school?

Due to regional constraints, we recommend taking an insurance plan out with the purchase of your device if you're concerned about breakages.

How do you deal with inappropriate device use?

As stated in the Year 7 & 8 Block Acceptable Use Policy, any student misusing technology will proceed down the iPenalty pathway which in summary follows 3 levels:

F - D Block students will be dealt with in the same way as any other Senior misbehaviour. Like any other tool, the proper use of technology needs to be learnt and this sometimes includes following the behaviour pathway.

How often will my child be using their device?

Part of the ethos behind using devices in school is to teach our children purpose and balance. Devices will only be used when they will add value to their learning. They are used for a purpose and when that purpose is complete, they are put away again. Due to this model, it is very difficult to put a value on how long a student will be on a device for. However, as we know from research shown in Let's Stop Calling it Screen Time workshop, the evidence is showing that what they are doing on a device is much more important than for how long.

What apps are recommended for devices?

Most applications we use in school are web apps meaning they will work within most web browsers such as Apple Safari, Google Chrome, Microsoft Edge and Mozilla Firefox. However, if additional apps are required they will be communicated with students and you in the normal way and announced here. School will never expect you to pay for a subscription but if a one-time app purchase is required, we will never ask you to spend more than 2,000THB-per-academic year.

Does the school offer any technical support?

The school will attempt to remedy any school device issue within 1 school day using our specialist I.T. Support team, student Tech Team or staff EdTech Team. Whilst we do not offer any official support for non-school devices, we will help where reasonably possible and at the very least, offer a loan iPad (to remain in school) whilst a student device is repaired. We also run at least 1 workshop-per-term offering setup and device advice, with the option for parents to bring in devices from home for school to assist in setting up inbuilt safety systems. 

How can I support the school's 1:1 programme and device use at home?

Please continue to refer to newsletter alerts around new content on the Digital Wellbeing section of this site and future workshop invitations. There is a wealth of advice on the site around the 4 steps to take at home to be engaged with your child's digital world and how to create helathy relationships around device use.

Does the school monitor the effectiveness of digital devices?

The school is uses a 3, 3, 3, 6 model to any new digital initiative: reviews at 3 days, 3 weeks, 3 months and 6 months. After this, annual reviews are conducted to ensure we are making the most of latest research and trends in the every changing technological world. Your contribution to these review cycles would be greatly appreciated.

XX

Who owns the device?

As we are asking parents to provide the device to bring from home, parents will own it completely.

How do you stop students loosing track or location of their device?

We ask each student to personalise their device with a case and / or wallpaper and recognisable username. We strongly recommend that any GPS location feature is enabled so it can be tracked down should it be lost:

> View Digital Wellbeing for more instructions on how to setup your BYOD devices safely

We have an existing device but it isn't touchscreen, why can't I use that?

The school has studied how the different use cases for devices across Prep and Senior for the last year. This study concluded that students without touchscreens were often having to bring in additional touchscreen devices to meet the requirements of their lessons. Students without touchscreens were also being put at a disadvantage over those with touchscreens as they were unable to access digital ink and the creative content demands of their lessons. To prevent this disparity, and raise the level and consistency in lesson delivery, we are asking for touchscreen devices only.

Do I need to know my child's passcode or word?

Yes, or at the very least, their device should be accessible to you via one of the device safety setups (viewable on our Digital Wellbeing page). It is important to develop a culture of trust with your child's device use.

What are you doing to keep the devices safe at school?

Our Acceptable Usage Policy (AUP) outlines all we do to ensure devices are kept safe at school. This is shared, discussed and signed by each student at the start of their school life and reviewed annually. School areas are monitored by CCTV and devices are not allowed at break times.

School is alerted if inappropriate content is attempted to be accessed and the content is restricted, just as it is with school devices.

In addition, we recommend setting the devices up for your own piece-of-mind following the steps on our Digital Wellbeing page.

My child has personal information on their device such as photos and games. Do they need to be removed?

No, whilst our AUP states that only educational content may be accessed during school times, non-school content does not have to be removed. Children will be taught how to focus their devices for the appropriate purpose and time.

If we find games on student’s devices that are unsuitable for school and for the child’s age we will contact you. Of course, there are some parents who have more relaxed opinions about age appropriateness, and there are also parents who simply don’t know what their children have downloaded. We would strongly recommend that you make an effort to know and follow app and game ratings. Students should NOT have games on their devices that are significantly above their age rating.

Please take note of app and game ratings before buying or downloading. For a greater understanding of a game’s suitability for your child, we would strongly recommend visiting our Digital Wellbeing page

For example, Common Sense Media carefully assess and review thousands of games for mobile devices, computers and consoles. They do the same for movies and books too. You can even search by age and category, to help you find new media. They report back on features ranging from Educational Value to references to Drinking & Drugs etc.

Will my child's screen time increase?

No, screen time expectation will not change as no extra usage is being asked in school. It's also worth noting that screen purpose is far more significant than screen time as per our Let's Stop Calling it Screen Time workshop.

Will students take their device home with them each day?

Yes as this will enable them to practice the skills necessary for strengthing their responsibility and digital ownership. It also helps put into practice the idea of using devices for different purposes based on the setting you are in. This will also give students chance to continue on any project they wish as well as a chance to recharge their devices each night.

Where do pupils store their devices when not in use?

Students are expected to keep their devices with them at all times except for break times and toilet visits. During break times, the iPad is expected to be returned to their form room's locker.

Will there be device training for parents?

Yes, we hold Digital Learning workshops every term which is advertised via SchoolZine and our marketing channels. There is also a wealth of resources and advice on the Digital Wellbeing page of this website where you can also find previous workshop content. Our Director of Digital Learning welcomes any questions you may have at any time.

Is there an insurance plan provided by the school?

Due to regional constraints, we recommend taking an insurance plan out with the purchase of your device if you're concerned about breakages.

How do you deal with inappropriate device use?

Misuse of technology; breaking of the Acceptable Use Policy will be dealt with in the same way as any other Senior misbehaviour. Like any other tool, the proper use of technology needs to be learnt and this sometimes includes following the behaviour pathway.

How often will my child be using their device?

Part of the ethos behind using devices in school is to teach our children purpose and balance. Devices will only be used when they will add value to their learning. They are used for a purpose and when that purpose is complete, they are put away again. Due to this model, it is very difficult to put a value on how long a student will be on a device for. However, as we know from research shown in Let's Stop Calling it Screen Time workshop, the evidence is showing that what they are doing on a device is much more important than for how long.

What apps are recommended for devices?

Most applications we use in school are web apps meaning they will work within most web browsers such as Apple Safari, Google Chrome, Microsoft Edge and Mozilla Firefox. However, if additional apps are required they will be communicated with students and you in the normal way and announced here. School will never expect you to pay for a subscription but if a one-time app purchase is required, we will never ask you to spend more than 2,000THB-per-academic year.

Does the school offer any technical support?

The school will attempt to remedy any school device issue within 1 school day using our specialist I.T. Support team, student Tech Team or staff EdTech Team. Whilst we do not offer any official support for non-school devices, we will help where reasonably possible and at the very least, offer a loan iPad (to remain in school) whilst a student device is repaired. We also run at least 1 workshop-per-term offering setup and device advice, with the option for parents to bring in devices from home for school to assist in setting up inbuilt safety systems. 

How can I support the school's 1:1 programme and device use at home?

Please continue to refer to newsletter alerts around new content on the Digital Wellbeing section of this site and future workshop invitations. There is a wealth of advice on the site around the 4 steps to take at home to be engaged with your child's digital world and how to create helathy relationships around device use.

Does the school monitor the effectiveness of digital devices?

The school is uses a 3, 3, 3, 6 model to any new digital initiative: reviews at 3 days, 3 weeks, 3 months and 6 months. After this, annual reviews are conducted to ensure we are making the most of latest research and trends in the every changing technological world. Your contribution to these review cycles would be greatly appreciated.

If you would like to ask any further questions or add a question to this page, please contact our Director of Digital Learning.