This site include updates, answers, and tech support from our IT department and high-quality educational resources from Curriculum and Instruction for learning at home.

Increased Error Rates for Active Directory Logins into Clever
Incident Report for Clever Identified

We are seeing increased Single Sign On errors for Active Directory-based authentication methods. This is preventing some students, teachers, and staff from logging in to the Clever Portal. We have identified the source of the issue and are working on mitigating it.

Posted 3 minutes ago. Jan 14, 2021 - 07:30 PST

Need to get to Edgenuity- https://www.edgenuity.com/login/

Introducing the NEW "You Tube" Tech Help Channel for Parents

Parent/student Technology Help:

Passwords

• Password reset- Click Here to submit a ticket

• Help my Password is expiring, now what? Update my password

• Reset a Student Password on a Chromebook - NEW

Chromebooks

• Chromebook Checkup- power down daily; clear your cache

• Troubleshooting Slide Show for Chromebooks

• What is a Chromebook? Guardian's Guide to Chromebooks

• Troubleshooting tips for RRPS chromebooks Click here!

• How do Students log in with their RRPS accounts from home?

  • You can open up any web browser from any device and sign into your RRPS account, just go to accounts.google.com and sign in! (user name: id#@s.rrps.net)

Online Payment form for repairs:

• • Technology Online Payment Form- For damaged technology, lost equipment, etc.

Student ID#

• Where can I find my student’s ID#? The student number is on the first page when parents sign into their Power School Parent account or on your child’s report card. Click here!

  • ¿Dónde puedo encontrar el número de ID de mi estudiante? El número de estudiante se encuentra en la primera página cuando los padres ingresan a su cuenta de padres de Power School o en la boleta de calificaciones de su hijo.

Change of Contact Information

You need to update your phone number or email, please fill out this form.