Parent Tech Support & Online Learning Resources
This site include updates answers and tech support from our IT department and high-quality educational resources from Curriculum and Instruction for learning at home.
All RRPS Students will receive a Chromebook for the 2020-2021 school year
Chromebooks will remain at home for our PREK students.
Chromebooks for grades K-12 HYBRID Students- Chromebooks will travel to and from school to home
Please make sure you send a "CHARGED" Chromebook to school every day. You can leave the power cords at home.
Parent/student Technology Help:
Password reset- Click Here to submit a ticket
Help my Password is expiring, now what? Update my password
- Chromebook Checkup- power down daily; clear your cache
What is a Chromebook? Guardian's Guide to Chromebooks
Troubleshooting tips for RRPS chromebooks Click here!
How do Students log in with their RRPS accounts from home?
You can open up any web browser from any device and sign into your RRPS account, just go to accounts.google.com and sign in! (user name: email@example.com)
Online Payment form for repairs:
Where can I find my student’s ID#? The student number is on the first page when parents sign into their Power School Parent account or on your child’s report card. Click here!
ISTATION UPDATE for students NOT using a RRPS Chromebook:
Parents who do not have automatic updates enabled for their device will need to navigate to the device's application store (e.g., Apple App Store, Google Play Store, Chrome Web Store) to download the latest version. If you are unsure how to do this, visit here for more information.
If you have any questions or concerns about this update, please contact our Support Team toll-free at 866-883-7323Monday through Friday, 7:00 a.m. - 6:30 p.m. CDT or email us anytime at firstname.lastname@example.org