Parent Tech Support & Online Learning Resources
This site include updates, answers, and tech support from our IT department and high-quality educational resources from Curriculum and Instruction for learning at home.
Summer Return of Technology Equipment
5th, 8th and 12th grade students & anyone leaving RRPS will return ALL technology equipment by June 4, 2021
Chromebook + power cord (please return to the school that your son/daughter attends)
Drop off dates will be communicated by the school your child attends (check your email)
T-mobile Hotspots- hotspot + power cord + box
Return to ANY School (drop off dates will come from the school Principal)
Sparklight Modems- Return to Sparklight office located at 7501 Nita Pl. NE- just off of Enchanted Hills Blvd. Return anytime or by June 11th, 2021. Note: Sparklight service will be turned off on June 4, 2021.
**IT department will host a drop off night at 500 Laser Rd. on June 8th from 5:00-7:00pm
**Summer school students- Keep your Chromebook and power cord until AFTER summer school. You can turn them into summer school when it is over. You can also check out a different hot spot for summer school if needed.
Introducing the NEW Lightspeed Parent Portal
Lightspeed Parent Portal™
Lightspeed Parent Portal™
Parent/Student Technology Help:
Password reset- Click Here to submit a ticket
Help my Password is expiring, now what? Update my password
- Chromebook Checkup- power down daily; clear your cache
What is a Chromebook? Guardian's Guide to Chromebooks
Troubleshooting tips for RRPS chromebooks Click here!
How do Students log in with their RRPS accounts from home?
You can open up any web browser from any device and sign into your RRPS account, just go to accounts.google.com and sign in! (user name: email@example.com)
Online Payment form for repairs:
Where can I find my student’s ID#? The student number is on the first page when parents sign into their Power School Parent account or on your child’s report card. Click here!
ISTATION UPDATE for students NOT using a RRPS Chromebook:
Parents who do not have automatic updates enabled for their device will need to navigate to the device's application store (e.g., Apple App Store, Google Play Store, Chrome Web Store) to download the latest version. If you are unsure how to do this, visit here for more information.
If you have any questions or concerns about this update, please contact our Support Team toll-free at 866-883-7323Monday through Friday, 7:00 a.m. - 6:30 p.m. CDT or email us anytime at firstname.lastname@example.org
Path students go to get to the ISIP Test.